Club Cars

Fantastic service, was notified about arrival in plenty of time (and was early which was ok). Excellent customer service, reasonable fare which you are quoted when booking. Would highly recommend.

On Friday we had booked x2 6 seater taxis to take a bridal party to the wedding. I rang the day before the wedding to double check the taxis were booked and to ask how much money each taxi would cost so I could ensure I had the correct money. All was confirmed.On the day of the wedding, I got a text message confirming one of the taxis were en route, I tried to call to see if the other taxi was following as I hadn’t received confirmation. After 10m on the phone, no one answered but the first taxi arrived.. but was in fact a standard car. I asked the driver to phone the office as the car wasn’t what I had requested and to find out the location of the other taxi and to ensure this one would be a 6seater.The gentleman on the phone had no apology for us or the bride and offered no solution to the problem. The driver kindly offered to do x2 trips, which we reluctantly had to accept as we were now over 20m late for the wedding.I am very disappointed with the service we received, we explained the circumstances at the point of booking and they assured us they were able to fulfil the requests to be at the location at 1.20 sharp and x2 6seaters available.

Very pleasant lady answered phone for my booking, explained 2 pickup addresses Bedminster and then 1 drop off to Hippodrome, she said that was fine. Taxi was on time fortunately! Text message received 30 minutes before my booked time said on way be here in 2mins, I panicked as was 30mins early, but following the car on tracking it kept going further away. It arrived on time, when I asked driver why I'd been sent such an early link, he said job was allocated to him 1.13pm, so as my pickup was 1.45pm he went home for half hour. Club Cars Total £15, so £2 dearer than Yellow cabs for same journey Yellow cost £12.80, so although it was a good experience, probably won't use Club cars again cost wise. Bristol City taxi from taxi stand only £10.80 return journey, so they are best for your pocket, shame cannot precooked them!

Sack off Uber and all the rip off apps and use a local, long standing company. Excellent friendly service from the first phonecall to the driver. Taxi turned up in 6 mins.

Great taxi company, highly recommend. I booked in advance as I had a very early morning coach I needed to get. Club Cars were the only company I could find that still do advance bookings that don’t cost an arm and a leg. They estimated it would cost me £8 and they were true to their word. They kept me well informed by text, and my taxi arrived 5 mins early.

Lovely driver, prompt service. He was very polite and chatted all way home. Lovely driver. Thank you

Great reliable service, the taxis are always on time and very professional. Constant communication throughout the booking is a great bonus.Highly recommended ⭐️

Gave them the wrong pick up location. After chasing cab I gave them the correct pick up point. Cam to get me no fuss and a smile

.Quality service. Arrived on time to pick me up at home and was there within 5 minutes for return trip. Really helpful driver also set price which means if driver seems to be going the long way around

Driver was early, extremely polite and very helpful. A pleasant journey and beats using the airport silver zone service hands down. Will always get this taxi firm for airport travel