Mr. Pretzels

Love the fresh pretzels. The queue is always ridiculously long but it's worth it. The nutella and cinnamon sugar topping is delicious!

Great products for an occasional treat. Lady at the till was perfect, polite and cheerful, the team handing over the pretzels have an attitude and look like they don't want to be there. Somewhat rude, making the whole experience unpleasant.

Love getting a Mr Pretzel so much! I love my white chocolate and sprinkles! Some staff members are much more friendlier than others but honestly can’t fault any of them. Pretty sad at the moment as whenever I’ve gone to get one the small but sweet shop is always seems to be closed! :(

Expensive. Service today wasn't so pleasant and Nutella was more on the wrapper than on the pretzel. I'll stick to cinnamon if I go there again..

The pretzel bites here are lush! Freshly cooked and piping hot. I went for 2 bags. One of cinnamon and one of buttered salted. Buttered salted are definitely my favourite! The sample size pictured is not indicative of the actual portion. I just ate too many before I remembered to take a photo!

The pretzels were good themselves however, we wanted pretzels with ham and cheese and the person working there said there are none. He was saying this to everyone although they had the ingredients and capacity to make them. The other people were telling him that they can be made as the ingredients are available but he said that it is his right to say no to us even though he had the capability to make the pretzels. He complained that it was busy however, there were small queues and 3 people working there.. i will never go back there especially after how he treated my partner by saying in Polish to his co-workers she does not know that I am lying to her" in a very rude way."

Best desert pretzels o will say and my boys can't get enough of the jot sweet options. Yes they do a savoury option which I am yet to try as I can't help it with the classic cinnamon and chocolate coated flavours.

My wife and I brought a cinnamon pretzel and Nutella pretzel bites. Cost us a total of £11.90. This branch was pretty busy, so took a while for them to take our order as we had to wait in a queue. We were told it might take about 6 mins for our order to be prepared. But in actual fact only took 2 or 3 mins. I could see the 3 staff on shift working very hard. The portion size was appropriate for what we paid (for Trafford Centre). And the pretzels were tasty. However, I still think the outlet Auntie Anne's Pretzels (in Liverpool One) are much much softer and tastier.