Masterheat Boiler Installations

Shaun did a really professional job at replacing my existing boiler with a new one. He makes sure that that everything is safe to use and will always help if you have any issues after the installation. I have used his services for the last 16 years or so and he is always provides a friendly, professional service when doing a boiler service.

Shaun from Masterheat installed Nest thermostats for us. Shaun was excellent, very knowledgeable about the Nest system, very thorough and careful and very helpful in explaining how it works. Also when we noticed a minor problem with one of the hot water tanks not turning on Shaun came and had a look very quickly and sorted it out with no fuss. Shaun went above and beyond throughout.

We emailed Shaun for a quote and he contacted us very quickly and was available later the same day to install two Nest thermostats.He arrived when he said he would, explained exactly what he needed to do and then carried out the work with no fuss. The work is to a very high standard, there was no mess left in the house at all and when Shaun had finished the install, he connected the thermostats to my smart phone and took the time to explain all the features on the unit and the app.Can't fault the work at all. We will definitely use him again.Highly recommended.

Shaun was great. He did the job at the time agreed and at the price agreed. In addition he went out of his way to explain the new thermostat and was very patient in dealing with pretty basic questions. I would thoroughly recommend him!

Shaun has installed our combi-boiler a year ago and just completed the first annual service. I now feel that I have enough experience with the boiler to give an honest review. I’m very happy with the Intergas boiler and Honeywell thermostat we have. More than enough pressure to quickly fill the bath or when taking a hot shower. I used the iPhone App to set up a heating schedule and didn’t have to adjust anything since then. We enjoy the constant temperature around the house, never too hot nor too cold. Condensation on the windows is a thing of the past too. Shaun is a nice person and a true professional. He always showed up on time and did a very neat job with the boiler. I’m happy to recommend his services to anybody who asks me.

I rang Masterheat for a replacement boiler, Shaun quoted for and carried out the supply and installation of same. I was most impressed with Shaun he was very efficient in providing a quote and once given the go ahead he was very quick to install. He was extremely efficient and professional throughout the entire process and always arrived when he said he would. I am very pleased the the result and would highly recommend Masterheat and Shaun for providing a first class service and experience.

Shaun was punctual and polite. He was quiet whilst carrying out the work and was very informative about the nest thermostat. He helped set up the thermostat, including downloading the app and helping my partner with the app and thermostat itself.

I can’t recommend Shaun enough. Had him out to fit a new Google Nest thermostat and unfortunately, due to poor wiring from a previous company it made the job extremely difficult for Shaun, but at no point did he give up. He got on with the job, completed it to a very high standard and fixed the wiring for us. I was expecting an extortionate price at the end due to the amount of hours needed to complete the job, but Shaun was true to his word and charged us the original fee quoted.Absolutely smashing guy, high quality work and will recommend him to anyone who needs any of his services (already have to 2 people and the job was only done yesterday)!Thanks Shaun and will definitely have you back to do anything else required in the future!

Very thorough survey and took note of all our concerns throughout the quotation process.All work carried out professionally with regular communication on progress. Shaun took the time to ensure we understood all options available and to double check our requirements before proceeding with key elements of the installation.Overall a very high standard of service and would not hesitate to use him again.

Job: replacing old heat only boiler with a Veissmann system boiler.After ringing many heating engineers it was immediately obvious Shaun knew what he was talking about and we spoke at depth of what system I had and what realistically I needed and not to be swayed by oversizing etc like a lot of the “next day” companies were suggesting. Shaun came for a quote and set a great price. The work was carried out beyond expectations as I was fitting a larger system boiler rather than heat only and wanted the pipe work hidden as it’s in the kitchen. Shaun went above and beyond to keep the pipe work so high and tight and took pride in his work. He even designed a better drainage for the water condensation instead of the awful flexi pipe. Sometimes you get a tradesman just right and you can’t believe you nailed it! Top guy and knows his stuff! There’s no rushing to get a job done and move on to the next as he expects perfection too it seems! Thoroughly recommended.