It's Gotta Go

Great service throughout. Chris contacted me to explain when he was planning to deliver my item, provided a live tracking link which accurately updated me on his deliveries and ETA at my address. He called me when near and outside my address. He and his colleague were really considerate in my home and took great care despite my furniture being a real challenge to get upstairs. They remained cheerful despite the challenge and the cold foggy weather where I live! Really grateful to you both for a smooth stress free service and the furniture looks great!

Although delivery was a little later than expected Chris was great really helpful and was very quick I would not hesitate to recommend his service to others

I ordered a wrong shower cubicle and tray from Victoria plumbing. I had to return it as the seller doesn’t provide returns service. I never returned such huge items and desperately wanted to return it as no room to store them and needed the money back. Many of the couriers are very expensive. Some of them gave you a reasonable quote but the price would go up once you started communicating with them despite you had stated what items you wanted to return from the beginning. Luckily I found IT’S GOTTA GO. Chris the driver and staff of the company, their communication/instruction was excellent, easy to follow. The picking up system was clear to track. Chris picked up my heavy, huge shower cubicle on the agreed date, and helped me carry them from 3rd floor to the ground floor. Until then all the stresses, anxiety and frustration were gone. Time to ordered a new shower cubicle and tray from another seller.Chris had been great. He was professional, helpful, understanding and thoughtful. I will definitely use the company again. Thank you. Amanda London

I honestly can’t recommend Chris highly enough. He and his colleague were so pleasant and friendly and helpful, not to mention careful with the very large and heavy furniture they moved for me up a tight staircase. And all for a very reasonable price. I would go to them first for a quote from now on. Thank you!

Diligent and friendly service, great perseverance to get the delivery sorted even after issues with the van on the way! Thanks so much for the help, and highlight recommended.

I used Chris to collect & deliver all over UK both fragile & high value items including a baby grand piano, pool table, ping pong table, white goods and more. Honestly, couldn't fault him. Excellent comms with both myself and the pick-up, very flexible and takes care with items. His app lets you keep track of ETA. Chris - thank you!!

Fantastic service with a smile!I can not recommend Chris and team enough.I will most definitely be using their services again and again.

Fantastic service , really went the extra mile in arranging collection and delivery, fantastic friendly communication throughout, excellent price, glad I've found someone reliable, thank Chris, il be contacting you soon for another delivery 5 star service

Excellent delivery service! I received my furniture at the date and time agreed with Chris.Delivered to the room of my choice and it came very well wrapped. I would use Chris gain!

Brilliant service, worked tirelessly all day to move our whole family into our new home. Went over an above to make the move as smooth as possible. Highly recommended