WHSmith
668 Reviews
$$$$
- Friday8:30 am–7:30 pm
- Saturday8:30 am–7:30 pm
- Sunday11 am–5 pm
- MondayClosed
- TuesdayClosed
- Wednesday8:30 am–7:30 pm
- Thursday8:30 am–7:30 pm
About the Business
Features
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Cash only
Recommended Reviews
Kitt Universe
18.03.2024
WHSmith
People love to complain so quickly but the store is here for everyone and I have never had any issues. Always nice and friendly staff. Post office is definitely very useful.
Gaurav Gaur
14.03.2024
WHSmith
Quite lively and right in the center if town. You would get pretty much whatever stationary you want. The shop has some good collection of books, headphone and printers as well. There is a post office and money exchange on first floor which is quite handy. I quite like the store for ease of access and helpful staff. There is a photo booth for passport size photo in the corner. You have to visit the store at right time to get the best discounts and deals. The store also host events such as books signing and author book launch.
Bh fragile Bh fragile
09.03.2024
WHSmith
Absolutely horrid!! The staff are unreasonable, racist and aggressive this place deserves to be closed down we got kicked out for trying to buy an item and we were asking questions and the lady was being aggressive and ignorant then another lady came over and started shouting at us to get out and that we are disgusting when all we were trying to do was buy a gift for my brother, Absolutely disgusting behaviour they are unreasonable and deserve to be fired and the place to get closed down.Disgusting people..
horse menace
07.02.2024
WHSmith
got charged too much for a metal ruler, self checkouts are not hoof friendly! good notebook and hay selectionhorse menace will not be returning
Karen Emma Hall
30.01.2024
WHSmith
A wife range of choice for books of all genre.
Hannah Wild
25.01.2024
WHSmith
A really large store with a huge range of magazines, books and stationery etc. Store is well laid out and easy to fine what you are looking for.
Johnson
11.01.2024
WHSmith
The level of customers service skills definitely needs improving. Popped in to pick up a couple of bits. Item scanned through self service twice by mistake. Removed the item but needed staff card to confirm. Lady stood at the tills as the self checkout loudly proclaims Assistance is on the way" got tired of waiting for her to assist despite sizeable gaps in customers."
John Anderson
23.12.2023
WHSmith
I went in today ! Needs to be closed down ! 2 expensive! Staff don't help you what so ever ! Some staff are mislabelle! The stuff they have in like books well over the price range ! And stuff they are selling over price again needs 2 closed down the staff always standing around chatting they get paid 2 work not chatting alltime again things got in there far 2 expensive realy nothing in w h smiths it's gone down hill it was better store about 5 to 7 years ago now they sell lot off rubbish Needs a upgrade and a good clean out some paint wouldn't go a miss on walls again needs upgrade better quality stock in l can see this shop going bust soon if wasnt for post office upstairs this should went longtime ago closed down needs new management with better ideers needs upgrade the stuff they sell some things are load off rubbish it deserves go bust again post office upstairs is keeping this shop alive again staff needs go 2 management course how 2 speak 2 customers u can tell the staff don't want be in there they have misable faces we can do without this shop in Newcastle they should make it intoo Iceland or aldi that would be lot better that's what we need in Newcastle l say closed it down it far 2 expensive w h smiths with lot stuff they sell closed it down make it in a supermarket !! 0/5 w h smiths needs a good clean out its run down dirty !
John Hayes
21.12.2023
WHSmith
This is that third WH Smith I’ve been in on my return trip home. They clearly need a new training department or improvement in their EVP to attract staff. Everyone looked stale or miserable and one I had to stop them serving me as they were complaining at anything I asked! Look after your people and they will look after your customers WH Smith.
C S P
16.12.2023
WHSmith
Decent shop with the post office inside . However its decor is so tatty and there is nothing special about the store. For greetings cards I would go haha o a department store or paperchase .
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