Crowne Plaza Liverpool City Centre, an IHG Hotel

Great hotel, well located to all amenities and tourist attractions. Was on business when I stayed, but was a clean and very presentable stay.I do have to say a special mention to the extremely kind and helpful man who is the doorman and concierge. He made me feel so welcome and was ever so helpful throughout my stay, both for directions and taxi advice.

Went to crowned plaza for weekend. Its position is perfect for all the attractions. The doorman was a real gentleman very polite and helpful. A lovely touch of class ! All the manners were impeccable. Rooms beautiful. Food was well presented. breakfast buffet was really excellent . All in all a really pleasant experience on our wedding anniversary .

We have always scrolled past this hotel when looking for somewhere to stay in Livepool as some of the photos didn't look great and mixed reviews, however we decided to give it a go....So pleased we did, wonderful location, parking right at the door, great pool & bar and the bedrooms are lovely (photos definitely don't do them justice) alot of choice for the room service menu and very reasonable too.All of the staff are great and very welcoming, we would return in a heartbeat!

Overall, considering the price, this hotel was disappointing. Paid for River Mersey views, which we had, but was partly blocked by another building. Room was OK, we had room 418, but was nothing special, it was just a standard small room. Bath had shower over it, but it was all quiet compact. Main reception looked nice. Swimming pool was decent size, and sauna, steam room and jacuzzi was nice, but they too were just standard, nothing special. Location is riverside with not much nearby, good 10+ minute walk into city centre. Overall OK, but not worth the high price.

We loved this hotel and will definitely visit again. The staff are really well trained, everywhere is really clean, there's a nice atmosphere and the decor is pleasant. The pool, sauna, steam room and jacuzzi are great. Breakfast is delicious. Dinner in the evening is over priced, but it's a hotel so this is not unusual. Ryan in the restaurant was particularly competent. The location is perfect for all the main attractions.

Great hotel in a perfect location for a visit to Liverpool. The facilties, staff and services are fabulous. Unfortunately, I was allocated room 436 on my latest visit, placing me right underneath the roof mounted boiler. I got little to no sleep on either night I stayed, the rumbling vibration permeates every part of the room and would be banned under the Geneva Convention if used during war!Great hotel, but refuse any room on the top floor at that end of the building.