Face For Business

I have been utilizing the services of FFB for quite some time now, and I must say that my experience has been nothing short of excellent. This company has transformed how I manage my business communications.From the very beginning, the PA team has been an absolute game-changer. They seamlessly handle incoming calls, ensuring that no important call goes unanswered. The PA’s voice is professional and engaging, leaving a positive impression on my clients.One of the standout features of this digital receptionist service is its flawless performance. I have encountered zero technical issues or disruptions during my time using this service. Every call is answered and screened based on my custom criteria, saving me valuable time and effort.What impresses me the most about this company is their commitment to customization. They have taken the time to understand my business needs and tailor their services accordingly. The digital receptionist greets callers with a personalized message, creating a welcoming and professional image for my business.I fully recommend FFB 5*****

We were recommended Face For Business by colleagues at a conference and decided to trial the service to see if it would help. The level of attention and detail that went into the set up of the trial was reassuring and the results were evidence that the team are great at what they do. I am pleased to find that the call answering service has increased our appointment bookings and the feedback from our patients and team is that the service is one of the best investments we have made in the businesses. We are looking forward to implementing the service in our next practice in January. Highly recommended

We recommend Mike and his team at Face for Business to anyone looking for a professional and effective call handling service. They have always delivered on their original promises and we know our clients are in the safest hands when we can't pick up the phone ourselves. On top of this - their pricing is superb and always based on fairness,. Unlike our previous provider, we only ever pay for the number of calls handled. Use them you won't regret it!

We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.Highly recommend them.

Very happy so far.I’ve only been with them for a little over a month, but I am more than satisfied with their flexibility and desire to fit around my business needs. The industry I am in is pretty quiet at the moment, but the few calls I have let go through to them have been handled very well.My main reason to join was to free me up on evenings and weekends and to take overflow calls. Being a small outfit, personal life can suffer, but this company will allow me a bit more freedom and family time while ensuring client enquiries are still being seen to.It may be quiet now, but when it gets busy again, this service will be worth its weight in gold for me.Also, they are an absolute pleasure to speak to. They’re all so happy to take feedback and act on it. They really go out of their way to make sure I’m happy! I look forward to working together in the future.I will be recommending FFB to anyone looking for this kind of service.Tru-Blu Financial

We are a firm of Estate Agents in Berkshire. We trialled a few companies and it was fairly obvious (and quite quickly) who we preferred to work with. Face For Business were understanding and changed the format of their messages to suit us - very refreshing. We look forward to a long relationship with them. Mike and Kerry have been fantastic.

We have been working with Face for Business over the last few months and they have provided us with reserve reception capacity. We are very happy with their flexible and professional approach which has improved our communications with clients. We would have no hesitation in recommending their services.

Emily and Abbi have been absolutely vital in transforming our customer service situation. Emily's dedication to a customer-first approach and Abbi's unwavering commitment to ensuring smooth operations have genuinely amazed us.The way Emily's team handles enquiries, effectively turning them into appointments, is worthy of high praise. Our practice has not only benefited from smooth operations, but we've also received fantastic feedback from our clients, which is a testament to the quality of service provided by Emily and her team.We're not just satisfied customers; we're enthusiastic admirers of Emily's service and her team's dedication. Our relationship with 'Face for the Business' feels like a partnership we wish to maintain long-term. Emily's team has left a lasting positive impression on us, and we deeply appreciate the support they've provided.

I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!

We have been using Face for Business since July of this year. There service has been fantastic and it has allowed us to extend our availability for phone calls.