Shell

Needed to inflate my tyre. Air machine only accepts coins, minimum £1. People regularly don’t have cash on them these days. No way to get change unless you have notes. Cash machine broken. What else can I say? Had to take my business elsewhere (where they have a card reader, so it is clearly doable).

Zero star...this petrol station charged 100pound when parked up after filling up here to drink a coffee...NO SIGNS not even on website about this being a eurocarpark sending fines in post. Absolutely disgraceful. Put a sign up. Overpriced fuel.

Complained car wash did not wash front of car. Attendant checked cctv and stated it did. I said I was not lying and would like refund. Denied.Walked out not happy.

I asked for a car wash ticket. There was a specials board on display offering half price washes, I was offered the top wash usually £6.00 for £3.50. I queried this as this is not half price, the lady serving asked advice from a colleague who I assumed to be the owner. He informed me its £3.50 and everybody pays it. Again I disputed this and he made a call and returned saying the same. I again disputed it and asked how half of £6.00 is £3.50 and he said it just is.He then made another call and then came to the till, took my car wash ticket off me and put it on the desk beside the till and disgarded the receipt from the till, printed another and handed it to me saying the car wash is now broken.Beware, fake advertising and dishonesty is all you can expect in this store.

Put coins in tyre air machine , didn't work. Went to see the assistant came out talking on his mobile ,not interested fiddled with the machine while talking on his phone said its broken and gave me half my money back. Won't be back

Didn't need fuel. Needed to pump my tyres up. Found the air and water to the right side of the building with its own parking place. It cost a £1 coin for 6 minutes, and beeps when you reach your desired pressure. Always take the caps off the valve before you put your coin in.

Deliberately short changed. Asked for change so I could use the jet wash. Man behind the till started counting out the change from the till but rather than £5 note and 5 pound coins he attempted to mask the short change by giving some of it in 10p coins (the jet machine doesn’t take 10p coins) I thought this was suspicious and I knew what was going on and he looked hesitant wether to try his luck or not so I deliberately started walking away so he thought he’d got away with it. I got to the door and paused and started counting the money in view of him. At that point he knew I was into him and I started walking back towards him. Before I’d even told him the amount or that i had been short changed he produced a £1 coin out of his hand. If he didn’t know what he was doing how did he know for one that that’s what I was about to say and two, the exact amount I was short changed before I’d told him. He just produced the coin without hesitation, the exact amount, without me even saying anything.

Since this petrol station has been taken over it has gone down hill the staff are either on their phones while serving you or ignoring you the toilets are a disgrace walls are filthy bin over flowing sink & toilet disgusting I used to work there about 9 years ago & we were always complimented on our cleanliness of our toilets I have health problems that I need to use toilets suddenly but I would rather soil myself than use their toilets disgraceful

worst fuel station around used the jet wash 3 times now and every time there’s been a issue, issue #1 no water after taking money, issue #2 tar or oil in the brush ruined paintwork on car, issue #3 foam brush not working nothing comes out but water; nothing done to rectify the waste of money submitted customer service is horrific

Tried to process 3 returns parcels, the attendant had different excuses for every single one and stated they couldn’t do them (yet a different garage managed fine). Spoke very broken English so it was a difficult exchange. Useless.