North Manchester General Hospital

Absolutely shocking and awful experience in A&E department. Husband was taken to a room that still had blood and other bio hazards from the last patient in there, when I asked why wasn’t it clean I had members of staff tutting their teeth at me and rolling their eyes. Another pxt complained about her room not being clean for her mother as again there were still bio hazards from previous pxts she got the same response when asking why it wasn’t clean.Staff were rude and could not be arsed, had a face on every time I had asked anything. Took 3 hours and me nagging just to get some paracetamol for my husband. Not once did they come and check on time to make sure he’s okay or even alive.Asking for a ward manager or a doctor to speak several times was like getting blood from a stone. I was getting passed pillar to post telling me there’s no doctors here. How can an A&E department not have any doctors?Doctors didn’t want to engage or explainanything that was going on with my husband. Poor communication between staff resulting in them trying to take blood from my husband that didn’t need to be taken.I have been warned many times this is an awful hospital but tonight I experienced it for myself.Plenty more to go on and say but honestly one of the worst experiences we’ve had, extremely unprofessional as someone who works in health care I was truly appalled.

Thank you to the Oral and Maxillofacial team when I had a procedure here on 15/11/23. All staff were very friendly, polite and efficient. Thank you the the Dr, I think she was called Dr Connie Choi who performed the surgery to extract an impacted tooth and the three dental nurses who assisted her. She was very professional. I am grateful also to Mr Aleid who I saw in outpatients prior to the procedure and who I found to be extremely courteous, going the extra mile to organise timely investigations and being very clear about the benefits and risks associated with the surgery.

Maternity, labor, postnatal and pediatric teams were all fantastic. I had a complicated delivery here that involved an emergency c-section, and five days after being discharged my baby was readmitted. While it was an incredibly stressful time, we knew we were in good hands with plenty of support and reassurance from the wonderful staff at every level. While there were maybe a few we had a harder time with, many of them were thoroughly lovely human beings who really impressed us with their proficiency and kindness. Thank you all for taking such good care of us!

They messed up my daughters birth 34 years ago, it was embarrassing to see how little they knew and were chancers. This time my brother went in by ambulance due to respiratory and heart problems confirmed by the ambulance team. After being given mixed tales all day he had to make his own way home in a taxi no valid reason and made no contact to his relatives who had phoned through the day waiting for a result.

Trying to get through to physiotherapy requires, under no exaggeration, 200 attempts. It'd be a record if I were willing to sit and do the same again the opposite direction to make it Guinness approved, and ain't nobody got time for that. Line is always engaged ending 2423 and 2425 and on the odd occasion it does go through, staff either pick up and put the phone down or it's diverted after 6 rings to another number that doesn't exist.

NMGH is my local hospital and has been since I was born. However, I'll speak about my most recent experience.I went to hospital on Friday throwing up blood.A&E got me in quite quickly as I had a heart rate of 170bpm.A&E was hit and miss. Initially they rushed me into resus and stabilised me. Then I was released to a normal bay where the doctor tried to fob me off and didn't believe I'd been throwing up blood.. until I threw up fresh blood (bright red) and she tried to say it was old blood and it's fine". I went for a CT scan where the porter had to shout at the staff as I'd been left for ages on a bed and hadn't been seen

Worst hospital I've been to ruined the birth of my baby from start to finish was shocked at a lot of the staff and there attitudes, not all staff as there was some really nice midwifes and drs but 80 percent of the staff don't want to be there and make it clear, over hearing them talking about they can't wait to go back to working social as the hospital work to much responsibility for the pay. Makes you feel safe plus most of them don't know what they are doing. Would leave less then 1 star if I could! Do not have your baby here

The North Manchester General Hospital's physiotherapy department delivers attentive care, offering comprehensive treatment plans tailored to individual needs. Skilled professionals provide effective therapy, demonstrating a commitment to patient recovery. However, occasional wait times may vary, impacting promptness of service delivery. Overall, a commendable service with room for minor improvement.

The staff in Ward C3 went above and beyond in duty and care for my mother in law who was in this ward recently. The attitude of the team was amazing and positive, they all pulled together to ensure all the patients were comfortable and cared for, even in particularly trying circumstances.I would like to especially thank Mary and Fatima both were exceptionally caring and conscientious. I can't thank the staff enough, for the incredible job they do. Both team shifts of Ward C3 should be the torch bearers of good practise and professionalism for the NHS

Awful experience from start to finish. My dad was sadly diagnosed with pancreatic cancer which had spread, he was then (after 3 ward moves) taken to the head and neck ward where he sadly passed away 8 days later. My dad needed specialist oncology care from nurses who were trained in end of life. The nurses on the head and neck ward didn’t really have a clue and were rude to family members who were visiting.