Brandon House Nursing Home

Lovely place to work, lovely staff, great team. Residents safe 100% recommend.

Lovely place to work, great manager and great teamEmmaActivity coordinator

Went to visit my sister yesterday (31/7/21) and upset me to see her duvet had a big stain on it and the bib she had used for her meal was strewn on the bed .My sister has lost a lot of weight and only had one pillow and was leaning across the side of her bed .Didn't see any staff whilst I was there , only the guy who let me in .Searched for the magazines I took for her a week ago and found one on the floor which smelled of urine ,and the cleanliness of the room leaves a lot to be desired. Sorry but I couldn't recommend Brandon House for these reasons.

Disgusting level of care, incompetent to the level off negligent, rude staff when you question them about care plan not being followed, left my mum to have a stroke thinking she was settled. I wouldn't let them look after a dog no matter care for people with dementia or the elderly. Should be shut down. I'd give then no stars. But people need to know

It comes to something when the staff members ie Emma J are the only ones leaving positive reviews. It shouldn’t be allowed ! Even the care home manager has left a review then thanked herself ! Avoid this place at all costs my relative was just left to vegetate absolutely shocking care .

Brandon House is an outstanding nursing home with a well trained, caring team who go the extra mile to meet the needs of the residents.Residents are significantly enjoying the numerous activities provided by the home, weekly local shopping, weekly concerts, daily crafts, karaoke etc.The management is always visible and approachable and have created an excellent environment for the residents.

I’m the Home Manager at Brandon house and I’m very proud of it. The staff are wonderful and I’m can not have a better team. The company is very supportive and I can not ask for more.

Poorly managed homePoorly managed residentUnderstaffed cutting costUnnecessary strife between staff to gain favoritism with management.Residents are hardly bathedNurses are there just for the money and not the residentsIn summary, residents are a number....and money making avenue.

My mum came into Brandon House having been very poorly and been in hospital for quite some considerable time. Since mum has been in Brandon House to say she has picked up considerably is an understatement! Mum has 24 hour care and has staff in and out looking after her all the time. There is even a lovely lady that cuts and colours her hair. Care work is very tough but all the members of staff are very tentative! Whoever slates this place obviously has never had to do this kind of work before and don't realise what it takes to care for these people! All that matters is that mum is happy and she has improved so much since been here, thank you Brandon house for making my mum so welcome!