Lookers Volkswagen - Walton on Thames
764 Reviews
$$$$
- Friday9 AM–6 PM
- Saturday9 AM–5 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–6 PM
- Thursday9 AM–6 PM
About the Business
Access Denied |
Contacts
Call Us
+441932257500
Esher Rd, Hersham, Walton-on-Thames KT12 4JY
Hours
- Friday9 AM–6 PM
- Saturday9 AM–5 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–6 PM
- Thursday9 AM–6 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store shopping
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Wheelchair-accessible car park
- Oil change
Recommended Reviews
clive cranfield
26.02.2024
Lookers Volkswagen - Walton on Thames
I wanted to share my experience of Lewis Colebrook, when buying my used Golf. Lewis was a genuine authentic sales executive, looking to help, provide a responsive service to meet my needs. I spotted this Golf on their web site, I phoned Lookers spoke to Lewis, and ask if it was prepared and showroom ready to look at, he said no, but it will be, when would you like to see it, within 30 minutes! Lewis personally washed the car and had it ready before I arrived. From that moment forward he always delivered, and actioned promptly all requests. From viewing to driving my Golf home = 48 hours. I would recommend Lewis 100%
Phil Canham
12.02.2024
Lookers Volkswagen - Walton on Thames
Great customer service ! Staff came across very professional, I spoke first of all to a young chap call Rob in Parts who was very polite then he put me through to a Stephen in Service who explained what needed to be done so precisely. Brought my car in for a waiting appointment as arranged, to my surprise it was done quicker than I thought also it had a free wash. Thanks from A very happy customer
Kayleigh Bett
09.02.2024
Lookers Volkswagen - Walton on Thames
It was so easy to book my car in for a service. Steve Penfold was extremely helpful from start to finish. I could sit comfortably in the waiting area whilst working and was offered a coffee. So much better than other services from other dealerships. Reassurance to return on another PCP plan in the future.
david prentice
09.02.2024
Lookers Volkswagen - Walton on Thames
MOT and annual service. Convenient and easy to arrange date, scope and payment online. Kept right up to date by video/email/phone. Comprehensive documentation of work carried out. Aesha Oliver also helped with collect and return at the last minute as well as clear advice on this and possible future works. It was very pleasant (as usual) to deal with the Lookers team.
john mchugh
05.02.2024
Lookers Volkswagen - Walton on Thames
Travelled over 100 miles to buy an 8 year old car, why? 1:Price 2:Condition 3:WarrantyUpon arriving I was absolutely delighted, it exceeded my expectations as did the whole package. I felt I was treated as someone buying new, everything explained. Very highly recommended, well done chaps.
Jade Douthwaite
17.01.2024
Lookers Volkswagen - Walton on Thames
Recently purchased a new VW Golf. Service from the moment we started the sale till the end of the sale, collecting that car has been excellent. Jonah Westbrook is an absolute credit to this dealership. Not pushy, polite, efficient and very knowledgeable. A true professional who we would highly recommend you request if you go to this dealership to buy a car from. All the staff we spoke to have been helpful and it’s been by far the best car buying experience I have ever had. Highly recommended!
Sophie Wingate
24.12.2023
Lookers Volkswagen - Walton on Thames
Stephen at Lookers Walton was so helpful with my MOT and Service and minor repair - all done on the same day. He also called me mid morning to advise me of a few issues. It’s an extremely good dealership/garage. The Reception team and mechanics are always very pleasant and obliging.Thank you!
Andy Tbw
22.12.2023
Lookers Volkswagen - Walton on Thames
This garage is terrible and that is being kind as I can't express how bad these guys are without using stronger words. Their sales people only care about the sale and once you've signed the paperwork you don't matter to them. They will happily sell you a car and not complete the checks they claim they do before selling you a vehicle and getting anything resolved under the warranty is painful.If you are looking for extra security buying from a main dealer then you won't find it here. I have never met such an uncaring bunch of people in the motor trade and I have been buying cars for 30 years.
Alan Sloan
21.12.2023
Lookers Volkswagen - Walton on Thames
The whole customer experience was excellent. I booked the car in for it's annual service & MOT and a cam belt change. The car was collected early in the morning to allow sufficient time for the cam belt change (3-5 hours) and returned later the same day. All the work was completed in a timely fashion and passed the MOT with no advisories. The person I spoke to, Azane Jacobs, was very helpful throughout.
Jak
19.12.2023
Lookers Volkswagen - Walton on Thames
This dealership was my only good experience of buying a car ive ever had, this is my 4th car lol, Max was an excellent salesman who done his job to a tee and didnt try and pressure me into anything, took a very customer benefited approach and helped me a lot, extremely happy with my Polo gti and easy experience and handover, 100/100
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Esher Rd, Hersham, Walton-on-Thames KT12 4JY
Lookers Volkswagen - Walton on Thames