Vandem Longboard Shop

No words can truly describe how awesome these guys are, nothing is too much trouble. Their customer service, delivery and general banter is off the scale.I recently got back into this great lifestyle and totally addicted once again.(See attached photo)Matt is a great guy who has offered me sound advice and can easily empty my bank account within minutes.Just ordered another deck to go with my growing collection. Keep up the great work.If you have a problem, you know who to call.. the V Team.. cue 80's music....although Matt's van is white...not black.

Dealt with Matt over email. Ace advice given and actually listened to what I was after and have loads of options and I could tell it came from experience. Not once was he pushy for a sale like another well none skate company I also emailed so it was a no brained to order from here. I have little to no knowledge when emailing and that didn’t matter or change the way I was spoken too. I work customer service myself and it was simple brilliant. Absolutely no complaints and if I need anything again, I’m coming straight back!

I've only used the online shop as Bristol is quite a few hours drive, but even their online shop is head & shoulders above all other skate shops. Their descriptions of items are so in-depth & helpful, and best of all, they're really honest. They'll let you know if an item is a bit rubbish or over-hyped, which reassures one that these guys are skateboarding fans first and foremost, rather than salesmen & women. Five stars well earned.

Ordered some bearings online. Came 2 days later. A few slaps thrown in and Matt had taken the time to write a personalised thank you to a customer he doesn’t know from Adam. Shame I’m all the way in Yorkshire as I know this shop must be ace! Keep up the great work!

My partner gave me a lush nomad for Christmas. Excellent customer service throughout - I’ve panic ordered protection since. Free softer bushings mean I’m carving between the children all over the skate park easily and with little experience. Happy new year!

I ordered an Arbor Bamboo drop through - its a lovely thing - almost too pretty to skate.It arrived on time, in perfect condition in a really protective box, with freebie stickers, extra bushings & a nice note from Danielle included. They look like they're a shop that really promotes & supports skating too, so it's all good.Highly recommended.

First time purchase from Vandem Longboard Shop and I'm sure it won't be my last, ordered a Landyachtz Dinghy Blunt Pinecone online and the board arrived the next day.I'm very happy with the board and the service.Looking forward to some nicer weather so I can hit the streets.

Really fast and super friendly service. Had a mix up with delivery which was quickly remedied by Matt. Great selection of kit. I'll be back for more bits soon!!

Vandem is next level! Having wanted to get a longboard for a few years, I finally decided it was time. After searching online, I came across Vandem. The reviews were so positive and I can now confirm why. I ordered the Lush Longboards Freebyrd Lo-Pro Woodgrain Drop-through LongboardElite Complete after seeing that other novices had been recommend this as a starter board. The online ordering process was faultless. From ease of website use, clear item information/descriptions and helpful reviews of others who have purchased in the past. I ordered at lunchtime and it came before lunchtime the next day. It arrived well packaged (with a hand signed message on the receipt, nice touch) and the board itself is beautiful. At 39 I’ve never skated before. I’m only just starting my journey, however, Vandem will be the only shop I use after my positive experience. 3 days into my skating and I love it. I get excited to wake up each morning to take the board out for practice before work and look forward to more practice when I get home. I hope to visit the store in person one day when I need to get more skate parts and meet with the team. However, the online process and customer service means those who can’t go in person can still a positive experience online. Thanks to everyone at Vandem, you’ve really set the standard for how a company should operate. Anyone thinking about trying longboarding for the first time… please do and consider Vandem for your needs!!!

Excellent company, ordered my Lush Freebyrd Elite complete board and had it delivered the next day, great advise from the guys at the shop, fantastic customer service.The board and some other bits arrived very well packaged, no plastics in the packaging and the invoice included a nice hand written note.The board itself is nothing short of beautiful and it rides so nicely, everything about it is top top quality. I am a returning boarder after lots of years but it felt like I have been riding it forever, that's down to the guys at the shop helping me with my choice.I will definitely use Vandem again, in fact I don't think I'll go anywhere else.Thanks again guys and keep up the excellent work.