Chung Hing Chinese

Order got cancelled by the takeaway. Apparently the driver had waited outside my house for 15 mins with no answer at the door. No one had come to my house. The only thing I was fed was the lies from the guy on the phone. Don't bother. You'd be better off with a piece of dry toast.

Dared to ask for delivery - owner bit my partner’s head off and hung up on him.I had the same experience two weeks ago. Do not use this takeaway unless you like rude impolite staff

Proper miserable staff and the food was shockingDon’t bother owning a Chinese if you cannot be botheredNever going there again

Been going here several year and satisfied with food and service; nearly always have the special curry. Last visit unfortunatley was not good, service was rather grumpy, and the usual curry had a horrible taste preventing it being eaten. Didn't go back as didn't want to lose any more of the evening. Will have to venture a bit further next time and try somewhere else.

The house special dish we had was really nice - a good size with plenty of prawns and meat. Thank you!

I’ve never used this before but had a meal from here yesterday. The food was great and very hot on serving. I’ll definitely be going back again.

I've never come across such grumpy and rude owners as these people in all my years. Making the initial telephone order, I was handled very rudely and abruptly and when going to collect the order I was left for 5mins at the counter with no acknowledgement of my presence, despite the kitchen area being open and being able to see both guys cooking.When the meal was finally brought out, all £53 worth, no hello, no smiles & no thank you after paying. Just plain rude....Once we got back with the food it was very ordinary & nothing special. I've had much better Chinese take-away in numerous other places in Norwich.So after being faced with such rude & ignorant customer service, to then eat a rather bland uninspiring meal, I found it quite ironic to find their take-away menu slipped inside our bags of food. Needless to say, it went straight in the bin, as I would never, ever waste my money on this business again.Why oh why do people start a business dealing with customers face-to-face or over the telephone, if they cannot grasp the basics of human interaction and courtessey???

Owner is a arrogant ,snotty and rude doesn't have no basic customer service skills. The prices are ridiculously high for some claggy rice. And a piece of chicken mixed in a sauce.. it was good back in the old days when the father use to run it. But now got the grumpy old son who has always looks like he's interest in being there wat so ever