Sheffield City NHS Walk-In Centre

I arrived the completed a basic form. With in 5 minutes I was seen by a nurse. It was a 1.5 hour waiting time but I was seen in sooner. I sat outside the waiting room for a while and a man I assume to be security said he would come and let me know when my name was up. I appreciated this as I found it a little overwhelming to be in a room full of people for a long while. I received great advice and am almost fully healed with the antibiotics I received

Absolutely shocking experience in this clinic. I’m not from Sheffield but I go university here and I’ve had a big issue. I walked in and the receptionist was just so rude to my face straight away. I waited 3 hours to be spoke by a lady who was just disgusting about me not having a GP even though right now I needed assistance. I then got seen by a male doctor who completely gave me the wrong advice and if it wasn’t for me being cautious, I could be seriously injured right now. I will never be walking into there ever again

Attended first thing this morning and was seen within 20 minutes of walking in.I was seen by a trainee practioner (who despite telling me her name twice... I cannot for the life of me remember) who was so lovely. Really respectful, friendly and reassuring. She asked questions explaining why each had to be asked. She gained my consent before completing any physical checks and explained the processes without being condescending toward me.A truly lovely lady who recognised exactly what was needed for someone who is feeling completely rubbish even when it turned out that all I had was a viral infection she never once made me feel like I had wasted anyone's time.It is people like her that make our NHS amazing.Thank you for the kindness shown to me this morning

The silly doctor who is in the room just on the right side of the reception didn’t diagnose that I had a chest infection / prescribe me any medication and told me to just have paracetamol after a 1.5 min checkup and listen of my chest. She said the only reason your feeling like this is because you didn’t have your preventer inhaler for the last month (lol). After waiting so long to be seen I found this quite ridiculous, she didn’t seem like she enjoyed the job too much to be fair. The centre was due to close in 10 mins so I felt they was zooming through patients in the last half an hour as the speed picked up drastically.7 days later I was still suffering with fever and the same symptoms - after losing so much weight, energy and time, I had to get treated after being correctly diagnosed.Overall I would avoid this centre, it clearly shows the current run down state of the NHS, you can barely get an appointment with your GP and when you wait hours at a place like this it’s even worse.

Felt compelled to leave a review today after my experience.I went to the walk in centre in a bad way, having been suffering from violent panic attacks for some time which had manifested into some awful physical symptoms.I will say, the guy on reception was painfully rude and the first woman I saw to triage me was the least personable person I’ve ever met, very cold and blunt. That being said, she just looked generally miserable in her job and I was with her for 1 minute at most.I was asked to wait to see a doctor. I wish I’d got her name - she was smaller, dark haired tied back - she took the time to listen to me and asked in depth questions about my experience. She took the time to do detailed tests and advise me on the best treatments I could get moving forward. She was so warm and empathetic, she even hugged me when I got overwhelmed and offered me reassurance every step of the way. She expressed genuine concern and care for what support I had in place and gave me the time I needed to process the information.She honestly calmed me down better than I’ve been able to do for myself and it was an interaction of such human warmth and empathy that I won’t soon forget.I can’t thank her directly so I thought a review is the best I can do. They’re lucky to have her.

Would help if they turn the music down so you can actually hear your name being called. The receptionist must be mute as they didn't actually speak to me. just pushed a note under my face. Waited over an hour to be triaged. The triage nurse didn't want me to go into the room with the person I had gone with even when I said I was that person's support worker. He said what legally? You are their partner? Somebody give that man an hearing aid. Then told another hour to wait to be seen. Ridiculous especially as the place is nearly empty

Apart from having to wait over 2hours I found all the staff to be extremely friendly. My problem was assessed by a triage nurse and I was then referred to the doctor which was diagnosed and given antibiotics. I would have no problem referring people to this walk-in center.

One star rating for the male doctor/nurse that I saw today.Extremely rude and abrupt! Made me feel massively uncomfortable, anxious and shocked.Belittling me and making me feel stupid.To the extent of crying when I exited the walk in appointment.I came to this place for help with a possibly serious ailment!Now feel as though I should not return.Not professional or caring for patient!

Went today, after ringing 111.I’d been before, however I was told to come again for the pain I’ve been in. Instead of seeming compassionate, I felt as if I was doing something wrong by being there. When I described my pain and how it hurt to walk with my symptoms. I was told, ‘well your going too be in pain’. I just felt like, it was a very blunt approach and I didn’t feel like I got any help at all. Left, very upset and still in pain.

This place is dangerous. The nurse that dealt with my wife actually made up medical records and detailed an examination that never took place. It was only due to the vigilance of our GP surgery that this got picked up on. We were advised to report it to the nmc in london which we did over a lengthy process. They did absolutely nothing. We reported it to the walk in centre themselves who in turn referred us back to the NMC in london. We have spent hours trying to get this dealt with to save someone else receiving the same lack of professionalism and care but to no avail. It has all been brushed under the carpet. Surely making up medical records is a crime? This review appears to be the only place to be heard . Avoid this place at all costs if you value your health.