TLMartin Ltd

Tristan completed an IT health check to ensure I was running my business both efficiently and securely. He was very thorough, but provided his report in an easy to understand format ensuring that my options were fully explained. He has provided ongoing support and advice where needed and is always very responsive and a pleasure to deal with. I would thoroughly recommend him.

Tristan has provided training for our staff, he's advised and sourced hardware for us, he's installed our software and is there for IT support.He's never missed a beat. His ability to explain IT without using jargon makes it a pleasure to work with himExcellent service

After an initial health check with Tristan, he helped me identify ways that my IT set up could be updated and streamlined. One of the things that frustrated me about being self employed was being solely responsible for IT support, backing up my data and making sure I was using the most up to date software on my Mac. Now I've signed a support agreement with TLM Martin, I feel so reassured that I am fully backed up. His team monitor the health of my laptop, and any time I have any issues, no matter how small the 'niggle', I can just get in touch with them easily and they can jump on my machine to fix it. It feels a relief to have confidential support, and also it is going to save me hours of time that I was wasting googling how to fix certain issues. Now I can focus on my clients and my business and relax about any IT issues. Tristan is very friendly and quick to respond to any issues and has offered me so many tips and advice that will really help me within my business. Thank you for your help so far!

Tristan has provided invaluable Microsoft support for myself and my team over the last year and a half. He’s highly knowledgeable but has the knack of explaining anything in a simple and easy to understand way. I feel great peace of mind having him at hand to support my business IT requirements. Highly recommended!

Tristan has been looking after us at HPC since we started our company in 2012 and I can not recommend him enough, it's not just his wealth of knowledge but someone we can approach in confidence regarding the wide range of digital problems you come across in this day and age.A big thanks from all the team!

I’ve been meaning to leave a review for a while but just never found the time. However, Tristan has been so helpful and informative over the years that we have used his IT support that he really does deserve 5 stars. We wouldn’t be without him for our company. He is always there to advise and sort any IT emergencies or queries that arise. It’s so reassuring to know that he is just at the other end of the phone. Tristan has been amazing with tasks from printer problems, anti virus software, domains for websites, organising our company emails, purchasing hardwire, the list really is endless! I highly recommend Tristan for all your IT needs.

I booked Tristan to conduct a remote IT health check on my PC. He comes highly recommended and now I know why. Tristan is incredibly knowledgeable, not just about IT, but also about the GDPR. He was thorough, patient and explained everything very well. His advice and suggestions were also sensible, rather than being over the top, which I really appreciated. Thank you Tristan for your great service, and I am very happy to recommend you to anyone needing IT support.

I initially booked Tristan for a remote IT health check on my laptop but then subsequently booked him to do some work on my IT systems. Tristan took me through everything, explained it in words which I understood and helped me with not only my IT issues but also helped advise on GDPR processes and requirements and gave recommendations as to hardware that I need. I cannot sing Tristan's praises high enough and wouldn't hesitate to recommend him.

Tristan supports the VAs I work with by making sure their laptops are secure but also teaches how to do it. He is that rare techie who can not only do it but also explain it clearly in plain English.He helps with set ups in the UK and also helps coaches trainers etc who are outsourcing to the Philippines by setting up secure technology that works across time zones without causing delay.Life would be do much more complicated for our micropreneur without Tristan on Tech!

Tristan provided advice and support to purchase two new devices for very different needs. He arranged everything so that when the devices arrived, we simply had to open them and start working- everything was already in place.He and his team have never failed to sort out any IT issues I have gone to them with and I can’t recommend them enough!