Express Alloys

Supposedly had sourced and offered me genuine OME alloys from an Audi dealership they did work for!Paid £515.00 by bank transfer!Never received any alloys!Refund offered but never paid. Countless false promises!2 months on they've got my hard earned cash whilst it looks like I've been scammed....No response/reply to numerous emails!Tried to reclaim by my banks intervention but no money in their account!Police Scotland investigated, now passed to Action Fraud Team & Sussex Police!!!Citizens Advice recorded letter sent but nothing!So Legal proceedings now started!!!!!If they are genuine, I wouldn't touch with a barge pole........ Shocking how they may treat a client!!!!

Terrible. Avoid at all costs!

Although I had seen the Groupon offer I had already found the company when thinking about having my wheels refurbished previously so went to Express Alloys direct. The Groupon offer was quite specific in what the deal was and on taking the car in for assessment I was advised to go beyond the basic service anyway and to have the wheels acid dipped and powder coated.My expectations for a pristine result were not high as the wheels on my 11 year old Previa were in an awful condition. The lacquer was long gone and 50% of the surface was actually corroded looking like a black fungus (look at any 2004/5 Previas and you will see how bad they get).When stripped a crack was discovered in one wheel and I accepted the advice to have that repaired (welded at cost price by a specialist company). That in itself was worth the trouble of having the wheels overhauled as it was a leak just waiting to happen at some inconvenient time in the future.Due to the poor initial condition one of the wheels does have a very slightly pitted finish. Express Alloys did completely retry the treatment on that wheel to overcome the pitting to no avail and the reason was explained to me. It did take longer than the original estimate for reconditioning all 4 wheels but then, with retrying the coating and the additional welding it was a longer job than anticipated and it was still done for the original quoted price.I was kept informed of progress along the way (even a call on Sunday evening as they have understandably had a spike in workload)Overall I am delighted with the service and the finish. The colour advised by Express (silver) is perfect for the car (also silver) and I can now park the car in public places without shame :-)I have no hesitation in recommending them, and not just for boring old Previas. I also have an S2000 which I am more picky about (just had some minor bubbling rust treated - and not just rubbed down but cut out and replaced) on which the wheels will need refurbishing at some point in the future and Express will get that business when the time comes.Many thanks guys.

I sent to of my 20 wheels in for refurbishment. I had purchased a groupon voucher. I was amazed at the work done on the alloys. They look as good as new. I was not expecting much with the low cost of the groupon but I was thoroughly impressed. I will see you again soon as I'm sure my wife will curb the lovely new look alloys."

Terrible, terrible, terrible! Everybody beware!!Anybody who gives positive rating is clearly part of their bunch.I bought groupon for all 4 wheels. On arrival to site, i discovered they did not take a note of my booking..The man i dealt with suggested i upgrade and pay extra, to get them fully" refurbed.I told them i pick the car up in 3 days

Cowboys - I don't normally do reviews, please read if you are considering using these cowboys.We got a groupon deal, after finally getting hold of the guy arranged to take the car in and was promised it would be done in one day. The job was quite simple, refurb, same colour. Simple you would think for a wheel refurbishing specialist. After a multitude of excuses and lack of communication we were told the car was ready and he had left it at the complex with the key on the wheel.We turned up to see the car inside the complex on axle stands, so clearly lied to when was told the car was ready the previous day. Spoke to the guy who was there, straight away started with the excuses - It was too wet to put the wheels on to start. Anyway was worried as he started to put the wheels back on. One problem, they were a completely different colour. Silver not gunmetal grey as they were. Tyres were covered in paint. He dropped a wheel and scratched it - probably worse than when it was left there. The paint on the centre caps was peeling and patchy too. He offered to sort the wheel he dropped if we took it back another time, apparently would only take an hour - not a chance! He wouldn't have that the wheels were a different colour, saying it was audi grey. The wheels were never audi grey"The guy was saying that we got the deal on groupon and that they normally charge more. I don't recall the Groupon advertising for a refurb

Could not agree more with the other reviews... Cowboys!Avoid, avoid, avoid.

I am not a customer but was about to buy the groupon. Yhe reviews have made me change my mind, especially the text message!

Really pleased with the refurbishment ( as advertised ) of all four alloys. Was told it would take 1-2 days and it did. Would defiantly use again.

Its a bit out of the way but overall the service was good. The finished wheels weren't as good as I was hoping but they were really in bad condition before the refurb.