Sutton Park Stourbridge Dacia

This is my second Dacia and I love them. Had the Duster for 3 years and now have a Stepway which i picked up yesterday .Naweed was just the best - he called me on Saturday evening to say that my car had arrived, signed the paperwork on Monday and picked up yesterday.Naweed is such a great guy , so friendly and made my experience amazing right from the purchase to picking up my carThank you NaweedSutton Park don`t lose him xx

I recently had the pleasure of purchasing my new car from Sutton Park Stourbridge Dacia, and I must say it was an overall fantastic experience.From the moment I expressed interest in a new car to the day I drove it off the lot, the staff at Sutton Park Stourbridge Dacia kept me informed and updated every step of the way. This level of transparency and dedication to customer satisfaction is something that really impressed me.While I did encounter a long wait time for my car (which I was made aware of up front), I completely understand that this is often par for the course in the automotive industry and certainly no fault of the team at Stourbridge. What truly set this dealership apart was their excellent communication throughout the entire process.The icing on the cake was the unveiling of my new car. It was a delightful touch that added a sense of ceremony and excitement to the whole experience. And, to top it all off, the detailed demonstration of my new car was incredibly helpful. It not only showcased the dealership's commitment to ensuring their customers have a full understanding of their new vehicle but also made me feel confident and well-prepared to enjoy my new car to the fullest.In conclusion, I highly recommend Sutton Park Stourbridge Dacia for your next car purchase. While wait times might be a given in the industry, their outstanding communication, the special touch of the car unveiling, and the thorough new car demonstration truly set them apart.

Brilliant service.I can’t fault Olly. He called me on a regular basis with updates. He was honest and upfront about expectations of my delivery date. On the day I collected my lovely new car Olly talked me through everything I needed to know. Thanks Olly

Naweed went above & beyond to help in securing our Dacia jogger hybrid that I reserved online , keeping me up to date every step of the way & got the whole process turned around very quickly. Then on collection day he gave it the final touches just to make it feel extra special for us collecting it , especially as the last new car we had was 12 years ago. Overall great service have already recommended to family members who are also looking at the jogger hybrid.

Nad was fantastic, really helpful and efficient. First time of having new car and Nad made it really special even setting up my phone to the car. He took time to show me all the controls and came with me for short drive to ensure I was comfortable. Definitely will go back to Nad in the future.

Great experience buying my new Dacia Duster from this dealer.Olly the sales excecuitve who l dealt with kept me informed all the way, he also had a couple of pleasant surprises for me at handover. Keep up the good work guys, and a special thanks to Olly.

Fantastic service as always from Sutton Park! Ned and the team ensured the hand over of my vehicle to run as smoothly as possible and anything I asked was answered in a professional and timely way.I wouldn't go anywhere else for a car! The MOT and services are all completed quickly and cater to my needs including a pick up and drop off service.I would recommend Sutton Park totally.

We ordered a new car in April & were advised it would be approximately 6 months delivery time. Olly the sales advisor at the Stourbridge garage was excellent, not only professional but also friendly, very helpful & approachable. He frequently kept us updated on the car delivery time. Customer service was excellent. Thank-you to all the staff at the garage!

A professional and friendly service from Nad who certainly knew just what customer service is all about. We would always recommend to anyone wanting to buy a car. We were kept informed on every aspect of buying our new Dacia Duster, the handover was again professional and helpful, everything being explained to us.

I cannot thank Naweed enough for his amazing customer service today when purchasing my new Dacia. He made the experience absolutely fantastic and will always go back to Dacia now. Amazing service!