A.D.D Express Ltd

I pick up insulation from the Elland road depot very good service , always there to help Good guys

Delivery driver was unhelpful,when you phone to complain, you get told someone will call you which they didn't, so you call back to find out what is happening .some one does call you back to berated you that it was my fault or the company that sold me the sink it was everybody fault but add expression

Really good place to work .They respect the drivers and the staff are all very helpful.

We engaged ADD because they were recommended as experienced couriers of range cookers (heavy but somewhat delicate item) and probably naively assumed they would be handling the job door-to-door. They sub-contracted the job to at least 1 or more other couriers (which we were not told about nor had contact details of). This means it would be lifted on and off at least 2 vehicles for the journey. Those jokers then tried to collect the cooker before it was ready despite specific instructions to the contrary. When it was collected it did not arrive 'next day' as promised and there were further delays. Damage was done to the cooker paintwork (not apparent until unwrapped) which appears to be because someone tried dragging it by the handrail, which is specifically warned against by the manufacturers. It weighs 120kg and using a handrail designed to carry teatowels to pull it around by should, quite obviously, be avoided I reckon and we hoped the 'experienced' guys at ADD would know this. The difficulty is that I expect it will be claimed that the cooker was poorly wrapped/protected by the seller but I consider it arrived adequately prepared -the handrail was covered and a very big 'fragile' sticker applied amongst other protection. Just beware that this courier (probably common practice in the business), will subcontract so you may not get the service you expect.

Just turned up & young Gentleman in the Warehouse asked me to pull in & unloaded me Straight away.Big thank you & makes the difference on a busy day. Dave H. PDA Transport."

Highest quality courier service! All new truck fleet.

Been once so far as a stand in driver. Trunk load to pallex (A dump). Good bunch of lads @ A.D.D. never liked MAN but trucks a truck. Satisfied and wont have any issues of asked again.

Thanks to Mark for dropping off my pallet of compost right where I wanted it. Gave me two calls before arriving to double check location and logistics (they used Streetview which made it easy), drop over and done with in a couple of minutes. Totally recommend.

Until recently I worked for this company. They are a great team, more like a family than workmates. Everyone is committed to excellent service and cares greatly for their customers. I can't recommend them highly enough!