Maher Ross Ltd

I had been pre warned about using Maher Ross as a letting agents, however during my 3 year tenancy i hadnt had many issues that was until i decided to move.I spent 3 years as a good honest tenant and when I moved from my premises at Consort Gardens, East cowes I thoroughly cleaned the premises top to bottom (as an ex soldier I know how to clean and pass an inspection) but was shocked when Maher Ross decided to try and deduct £175 from my deposit. It was clearly a money making move and something im sure through research they have also done to others. I rejected the claim but after being ignored for 2 weeks via email i decided to call and discuss this with Graham. Graham quickly back tracked on it and i still found myself having to make them an 'offer'. I ended up departing with £50 to Maher Ross just to reslove the issue and get the rest of my deposit back.In short i would never use Maher Ross again and i would not recommend anyone else to do so either. I have supporting photos if anyone wanted to discuss.Sean Henderson.

Having rented previously through Maher Ross, also privately and with other agents, Maher Ross provide the best service bar none on island and provide smoothest process for applicants looking to rent. Every one I have dealt with have been helpful, efficient and friendly the whole way though, particularly Chris (who remembered me from years ago!) and Courtney. Would 100% recommend to others.

In 25 years of renting properties, I have never experienced a more helpful, friendly, and devoted team of estate agents who won’t hesitate in going the extra mile for their tenants. They are simply first class, and I would highly recommend them to anyone looking to buy or rent on the Isle of Wight. Particular thanks to Seb & Debbie for their professionalism and communication throughout the process. I am extremely grateful for your excellent customer service.

Maher Ross have been our lettings agent for over 10 years for dozens of our properties. They are continually professional, always go that extra mile to help and provide advice, communicate between our tenants and ourselves brilliantly and I would not consider using anyone else on the Isle of Wight. Highly recommend.

Absolutely fantastic Estate agents! Graham, Chris, Seb and the team are brilliant! My husband and I were with them for 5 years! They have been so supportive during our time with them! No issue was too big or too small and they always endeavoured to help us as much as they can! Very highly recommended!!

I would reccommend Maher Ross residential Lettings to any potential tenants.. Having previously rented 2 properties from them over the years I have found their properties to be of a good standard, with friendly helpful, approachable staff, and efficient admin carried out.. The Referencing process is very thorough giving peace of mind to both tenants and landlords, and reasonable repairs carried out to a good standard.Very professional local company.

Truly one of the best letting agents I have every dealt withMy partner and I move alot due to his job and have therefore been involved with alot of letting agents. Everyone at Maher Ross has been wonderfully helpful at every stage of the process from viewing, to renting to maintenance issues to check out. I honestly cannot fault them, we had some minor issues with our landlord and I never once felt that the agency weren't on my side and supporting me (as can often be the case in other agencies where they always side with the landlord). All maintenance issues were dealt with very promptly and with professional and friendly trades people. We are getting our full deposit back with no arguments or money grabbing schemes". They truly are brilliant. Special thanks go to Sarah who has gone above and beyond for us on many occasions! Thanks for everything! Lorna Douglas"

Maher Ross have managed my property for 7 years. They have been informative, helpful and quick to respond to any problems. Both the tennant and myself have found they provide an excellent service and have found dealing with them a pleasure.

We had an awful experience and felt like we had zero support from your agency, neighbours were reporting us for no reason and we always had to prove we were not in the wrong, we were left with no choice but to leave the property and ended up paying double rent almost until the last minute, in 15 years of renting in our opinion you were the worst agency we’ve ever delt with. Hope that clears up my reason for a 1 star review which by the way was left years ago.

Maher Ross is a highly professional, friendly and caring Letting Agency.They have the best interest for both tenants and landlords/ladies alike. Cannot fault them and I would highly recommend them to anyone wanting to rent or let a property.