West Midlands Combined Authority

This Department has been very good at helping me sort out my PAYG swift card account.

Just name it Greater Birmingham, if there is a worry from the other Boroughs that Birmingham will overshadow them just break BCC into 4 councils, that way all the boroughs will have a similar population.

I contacted this company from the advice given to me by a customer advisor from NXBus to escalate an issue in regards to NXBUS falling to refund me the amount overcharged for my contactless payment for paying my bus fare.When I spoke to one of their employees I was spoken to very rudely and was told we don’t have access to their accounts we can’t do anything go and speak to them because we don’t handle contactless payments.I tried to explain to them that I have spoken to them many times plus I sent them my bank statements to prove this and he kept on fobbing me off.My advice to the public is listen to Jeremy Clarkson not to Andy Street and invest in buying a car and don’t listen to Andy Street and go on the busses.

Yet once more the 49 excels itself. In one direction so early you miss it, in the other so late it is trying to cause an accident in order racing the service that is supposed to be 10 minutes later to get to solihull station first.

The environment here is very good.

Sweet mother of God, just call it Greater Birmingham. Marketing WMCA is just shocking. We're losing investment, advertisement and a lot of publicity every time Greater Birmingham isn't used.

Useless company. I have a shelter opposite my house, contractors remove the advert and leave four bright lights shining into my bedroom for 2-3 days at a time causing sleepless nights. Centro aren't bothered an fob me off every time.

Kept waiting on the phone.

Stop increasing your prices every year, no value for money, train services haven't really improved with shortage of staff almost every week for most train services. Your making things difficult for all customers, who are already suffering from increase in cost from living cost, this is probably why human beings go through depression and commit suicide.