Costa Coffee

The one star is for the atmosphere. Went a few weeks ago for the first time since it opened and was so disappointed. A terrible refit. Almost no window seats, no where comfortable to sit, stairwell and bin near potential window seating and worst of all, only just warm. Also, they don't do the offers that Costa promote. It's fine though for take out coffee or if you are ok sitting on stools. Downside could be snug and comfortable but again, stools to sit on and cold. Odd!

I had coffee and a muffin both were fine. Service was quick. The shop was disgusting. Loads of tiny fruit flys everywhere. We were swatting loads away. Unpleasant. Avoid this shop . It was gross.

Amazing service and always of high quality when making my frappes and toastiesStaff are polite, happy and always greet you with a smile.

Great baristas and lovely atmosphere - best Costa in Brighton for sure!

This is a decent Costa. The staff are polite. It is kept clean. They are much the same so not much to say. While I was there an elderly lady complained about everything, very vehemently. I thought she was way over the top but they dealt with her well, so good marks for the staff.

Can't fault coffee ☕ staff lovely and friendly. Owners could do a bit more to make drinking/dining experience more inviting. More people would drink/eat in (spend more) we tend to when feeling relaxed and comfortable.

This place is dirty. it was hard to find a clean table, and the floor was covered in crumbs. The only savoury food available was a nasty brie and cranberry sandwich that was difficult to eat without getting covered in goo, or an unappetising bacon roll.

I went on a quick break and consider I bought a coffee & hot chocolate no one made me aware of the breakfast bap deal..Now considering one of the first things I would have to give up due to the cost of living raising would be treating myself to a coffee. I was extremely annoyed that I was not made aware of the breakfast bap offer, I understand they have sign put up here or there but not everyone has 20/20 vision and were all humans so we have things and such as problems or issues were dealing with still on our minds when we out. This means I may not be paying attention to every sign that I pass or is on display.I am a Radiographer and this might have been my only chance in a 12 hour shift to get a meal, but as I was not made aware of it, I bought my coffee and a hot chocolate for a colleague and left.As I was cycling I then did see the sign I went back in to to ask if I could still purchase the baps and was told no. As there are signs I should of been aware, well when you been scanning cancer patients etc. from 7.30am & just had a quick chance to pop out to get this hot drink a cost effective meal would have been great. But as I was worrying the patients i had just scanned I did not even see the signs. I think the staff should be more understand and allowed out of good will to honour the deal. In addition I have now seen where other major chains now give you coconut milk, soya or plant base milk for free I was charged 45p. Considering there is no pay raise for the NHS worker & this is a huge treat for me work hard on a 12 hours shift. I am not impressed with Costa coffee 225 Preston Road.I was not trying to get the baps for free just asking them to honour the deal since I had just bought the coffee and hot chocolates minutes before. Asked to see the manager, no manager available really, I did not believe that but had not time to argue the fact thought it was best to just leave it and get back to work. I told them I will make time to leave a review that said rudely go ahead so what.Ok! Do not use Costa Coffee at 225 Preston Road take your money to an independent shop!

Me and three school friends came in and worked immediately notified we couldn’t sit downstairs which we agreed to i order a drink and sit down they let us sit for five minutes then say if you’re not ordering food please leave and you have to order food even though adults were sat drinking tea and I bought a five pound drink. I understand kicking out rowdy or loud teenagers causing trouble but we did nothing wrong and simply because we came back from school and they view all school kids as rude