Be Lucky

If you have any complaint, they will not listen to you, nor simply ignore without any response. This reckless approach tells me something: no matter what

Very friendly, helpful staff. Darius is the type of person I’d have run my business he runs a tight ship. Dianna is such an amazing help, she is always so friendly a great addition to the team!

I had the pleasure of visiting Be Lucky recently and would like to share my amazing experience.From the moment I entered until the time I left, I was enveloped by an exciting atmosphere and exceptional hospitality.The absolute highlight is the amazing and caring staff and especially the manager Dairus.Everyone was exceptionally professional and amazing.

It was my first experience at the casino. I was very well received. The team, especially the girls, were super attentive. What caught my attention was the cleanliness of the place and the staff was always smiling. Being well attended is always a big differentiator

An absolutely fantastic place, staff are very friendly and welcoming. Only slot casino I've been where you get free food,drinks,snacks and amazing promotions!

Absolutely discussed with the lady who was in today. It was my first and last time I will enter this place. Her basic customer service skills are awful. She is such a rude lady.How do she know I could of been her under cover boss from head office.

Great casino, the staff are friendly. Will recommend more people to go. Nice place to gamble

casino ?rather go rainbow or grosvenor !They just want to make money from the homeless people ,they will ban u if u didn’t play all ur cash match the morning manager won’t give a single chance to explain about cash match he doesn’t know £2 per spin for roulette is like 1second ,he doesn’t know when regular customer spending 200-300£ on night time ..the staff just want u to play n lose all ur moneyThat’s why queensroad be lucky closed down no body wanna go ,the company offer cash match but afraid of customer win the money ,why do cash match ? As a staff u can’t force people to gamble they need to limit sometime pls understand