Newcastle City Council - Waste Department
35 Reviews
- Friday8.00 am–8.00 pm
- Saturday8.00 am–8.00 pm
- Sunday8.00 am–8.00 pm
- Monday8.00 am–8.00 pm
- Tuesday8.00 am–8.00 pm
- Wednesday8.00 am–8.00 pm
- Thursday8.00 am–8.00 pm
About the Business
Rubbish and recycling | Newcastle City Council | The website of Newcastle City Council
Contacts
Call Us
+441912787878
Walbottle Rd, Newcastle upon Tyne NE15 8HY
Hours
- Friday8.00 am–8.00 pm
- Saturday8.00 am–8.00 pm
- Sunday8.00 am–8.00 pm
- Monday8.00 am–8.00 pm
- Tuesday8.00 am–8.00 pm
- Wednesday8.00 am–8.00 pm
- Thursday8.00 am–8.00 pm
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Tom Barker
15.02.2024
Newcastle City Council - Waste Department
Highly disappointing service: my bin was the only uncollected bin on 20th September and no notice was issued as to why. Since then, I have connected the council via phone and the online form. They promise to respond and collect within 3 working days. Today is working day 4 (assuming Saturday is not one of the working days) and it still hasn't been emptied. I have had no correspondance from anyone from this department! My bin is sat, full, on the roadside and I have nowhere to deposit waste. Poor service!
Tom Fenwick-Brown
24.01.2024
Newcastle City Council - Waste Department
Bin collection today, but the crew 'lost' a bag, left in the middle of the road to be run over by vehicles, it can happen, right? However, when reported, I was advised Up to 10 days" to remove the offending article! Is that reasonable? In 10 days the original bin lorry will be back anyway
juliet stephenson
23.01.2024
Newcastle City Council - Waste Department
Amazingly friendly staff...always there ready to help you empty the car! Today, I had loads of bags, and ROBERT helped without me asking. What a star!
Damion Smith
03.01.2024
Newcastle City Council - Waste Department
Unhelpful staff, poor organisation and nonsensical policies. By deterring people from using recycling centre is likely to exacerbate fly tipping problems. Do they really need people to remove sunglasses so they can verify someone’s driving license or passport ID before they can enter?
cliff marsden
25.12.2023
Newcastle City Council - Waste Department
asked for smaller bin, took 2 weeks, then they wouldn't take the bigger bin away saying someone would take it later that day. nobody came. I had to complain in writing and by phone before they would even agree to come back for the old bin. Terrible jobsworths.
Martin Howlett
20.12.2023
Newcastle City Council - Waste Department
It's a disgrace this queuing arrangement st Newburn tip. Opening up at 10am . Why ? No wonder people fly tip . Waiting 90 minutes to access the tip . What a joke .
Luke McEnaney
19.12.2023
Newcastle City Council - Waste Department
Bin not collected. After submitting the online form I'm told they have no record of being unable to collect my bin and it will be collected in 2 weeks. Great, really helpful.
Peter Carr
18.12.2023
Newcastle City Council - Waste Department
Ordered refuse bin in May before moving into Newcastle Council area. As we enter September still waiting. Customer service hasn't a clue when new bin will be delivered or appear to know what's going on.
Aisha Abdul Hadi
17.12.2023
Newcastle City Council - Waste Department
Took me 3 attempts to even get through to be told a missed bin collection wont be collected till 2 weeks despite me filling an online form with a date on it for 3 days later.
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Walbottle Rd, Newcastle upon Tyne NE15 8HY
Newcastle City Council - Waste Department