Smart Drainage Ltd

Smart Drainage completed drainage work at the rear of our property. It was slightly complex as it ran over two neighbours land - they were great at managing the relationships, the work was well documented (for building control) and they worked well with all parties. The quality of work was good. Thanks Smart Drainage - we really appreciate it

I don't usually review but the work carried out here was so well conducted even our neighbours commented on the hard working, polite and very pleasant team, who always left everything tidy at the end of each day and end of the job. The ma who helps in our garden was also amazed at how little impact, all easily recoverable, the work and machines had made. Thank you all.

They stuck to the timescale and quote and left the site in a clean and tidy condition. They worked well with all affected by the job.

We have worked with Smart Drainage previously but this was a larger scheme we commissioned with them. They delivered the works in a very professional and efficient way following all the instructions given on the sensitive site and in a safe and tidy way. Very nice team of workers on site who communicate well and work quickly and safely.Chris SampsonExeter Cathedral

After the shock of discovering my sewerage system was no longer legal, and had to be replaced, I was dismayed that the first three local companies I approached seemed unsuitable: one never called back, another failed to send a quote after two reminders, and the third was too expensive to be credible.Then I got in touch with Nigel Gillies at Smart Drainage. The difference was clear from the outset; a prompt visit and preliminary site survey was followed by an equally prompt quotation that was both detailed and thorough. Everything Nigel told me made sense, and his experience and professionalism were reassuring given the difficult terrain (on the side of a steep hill) and the importance of getting the job to the standard required for legal compliance.Smart Drainage took care of every detail, from providing the heavy equipment needed to liaison with building control and installing the electrical circuits necessary to power the Sewage Treatment Plant they recommended. Nigel even arranged for me to visit a previous installation of the same plant (a Marsh Ensign with an internal compressor) as I was concerned about the noise of the pump. He told me the Ensign was silent, and he wasn’t kidding: I stood on top of the cover and had to ask if it was turned on!My visit also had another advantage, because the home-owner could not have been more complimentary about the service he received, the quality of the work or the helpfulness of the installation team – and he didn’t exaggerate. In due course after agreeing the quotation, a three-man team arrived, and work proceeded at a pace that demonstrated they knew exactly what they were doing. It was a pleasure to have them on site; helpful, considerate and thorough, they got the job done with impressive efficiency, and restored my garden, patio and surrounding area before leaving. The electrician wired up the system, and a few days later I received the certificate of compliance from building control.I have no reservations in recommending Smart Drainage. They did an outstanding job, on time and on budget, addressed every problem in a constructive way and did a job that was as commendable for its professionalism as it was for the efficiency with which it was completed.Graham Wayne, Meeth

We were impressed by the “can do” approach of the Smart Drainage team. They sought to be helpful at every point and were a pleasure to work with.John Roberts

These guys are excellent, prompt efficient, provide the right paperwork and are so friendly with it.We had a technical problem which they solved incredibly quickly and efficiently. First class!

The work was completed on time and on budget. The guys were outstanding in working through issues and resolving calmly. The brickwork is as though it was never all taken up .The quality of their work was excellent. The guys on the ground completing the work were friendly , helpful and explained what was happening as they moved through the job. I would absolutely recommend Smart Drainage.

Smart Drainage installed a new drainage field for our septic tank. The team did a great job, very efficient and focused despite autumnal whether conditions, leaving the site tidy each day. The impact on my garden after the job was completed was less than I expected. The team exceeded my expectations, a job very well done.

After experiencing difficulties with another company surveying our drains we were very happy with Smart Drainage. They were very thorough and professional in doing the survey.