F.Hinds the Jewellers

I purchased a necklace yesterday for a present for a friend. the staff were very polite and helpful. they even gave me a very pretty gift bag. 10 out of 10 for service!

A lovely lady, I think her name is Megan, looked after us today. She was very helpful, friendly and efficient. We bought a watch and had jewellery that needed cleaning and servicing.

very kind & helpful staff,make you feel special ! A lovely enviroment, shop layed out well, and window display 100 % A pleasure to visit which i do a lot !

Staff really helped out with my decision making. Nothing too much trouble

took ages to get my husbands watch back, when went to collect wrong one sent, then took another 3 weeks to get right one 6 weeks all together .......was very shocked that i took longer insurance out and because the company replaced the watch my insurance is now finished .........I never asked for another watch thought would be fixed ..........so paid for another years insurance and basically paid extra for another watch ???? not happy about that

Very enjoyable shop and experience no stressful , lady served is very polite and helpful and joy to shop and hope to again

Amy was very helpful and took the time to sort my watch strap and battery replacement. Very knowledgeable.

Disgusting serviceWe bought our engagement ring from clacton store and from day we bought it we was told to wait 2 weeks then on pick up we got handed the diamond ring in a plastic bag and was rude to my girlfriend.4 weeks later diamond fell out of ring and we took it back and was told ring would be sent to there head office was told it be 3 weeks...after many calls and no contact from the store we now told it would be a further 6 weeks as it had to be taken to a diamond specialist..Amy then told us that someone had rung us and told us that it would be 3 to 4 weeks...we NEVER recieved any call at all...they proceeded to tell us they did call us but couldn't give us a name who called us. We told Amy they did not call and she then said we called you & we was told it be 3 to 4 weeks...NO call was ever recieved..call logged checked..no call.We are taking legal action as we want refund under consumer rights " not fit for purpose" but Amy still refuses to give us any date on ring.Absolutely disgusting customer service.I would never use this company again & has made this very special event into a heartfelt nightmare...We are now left with no ring!"

The young lady who served me was very helpful and knew exactly what I needed. The work was completed very quickly. Thank you.

I've been coming here for many years. They stock some quality products at reasonable prices that's always well presented and fun to browse. The staff are always very friendly and helpful.