New Castle Luxury Apartments

It was not at all what we had expected. When we booked we saw amazing and beautiful pictures next to the river, big, spacious and full of light rooms with a view to river Tyne. But when we arrived we realised that first of all the address they gave us was not the address of the place. So we call to the person and he gives us the real address and a code with which we can enter to the apartment. This apartment was in a very lonely and not looking safe street in front of an abandoned building. The apartment was tiny, not what we had booked, and was not safe at all: there was no reception, only the guy on the phone, and the key was inside the apartment and the door open. Moreover, the door was quite loose. There were no cleaning products, not even toilet paper! Hence in my perspective It's a cheat, since the promises the name 'luxury apartment' and the awesome pictures on booking just not match the reality at all.

Lovely place and enjoyed my stay.