Chilli Flames Birmingham

The food here is not edible, probably one of the worse beef ‘Angus’ burgers I’ve ever had. Appalling. It was so dry and over cooked.Customer service was alright.The whole menu is overpriced and definitely not worth it. Avoid at all costs.

Ordered via delivery app. I decided to try the whole grilled chicken with choice of flavour fiery hot. It wasn’t hot at all but a little sweet. However I won’t make an issue of this as it was delicious and well cooked.The price for a whole chicken on the app is listed as £16.95 and if they ever do charge this price then it’s a total rip off as the chicken was very small (see photo below showing the breast part). However they had a promotion on and I paid £10.19. My gut instinct tells me that £10.19 is the actual price and they just pretend on the app it’s £16.95 as a promotional gimmick.The dips I ordered with it are very salty and I would urge them to ease up on this.Final verdict: 4 stars out of 5 if permanent price is £10.19. 2 stars out of 5 if £16.95 is ever charged (you would have to put a gun to my head to pay this much for such a tiny chicken). 3 stars given as an average of these two possibilities.

The food was good earlier, but now, for the last 3 visits, the quality of food and taste has changed drastically. No matter what food you order and what spice you order you just get extremely sour food.

This place is very nice. Very clean, fresh and freshly made food. The lady serving us was very nice. She took our order as we wanted.We went mid week, in the afternoon, which resulted in the shop being empty and better for us.There is free 15 min parking literally outside the store but I think that's a bit less if you're eating in.

Ordered a munchbox from these guys yesterday. First issue was them saying it would be ready in 5-10 minutes over the phone however it actually taking 40 minutes. Secondly…. It took that long to make because the workers were too busy overcooking everything. As a franchise let me give you some simple cooking advice… cooking chicken tenders and beef patties for 25 minutes is absolutely unnecessary and leads to dry, overcooked, non tender meat. Worst 25 quid I have ever spent. The flavours have potential but the overcooked meat definitely lets you down. Only decent thing was the loaded fries but even the chicken on that was harder than rock. Avoidavoidavoid.

Food was really expensive and was really dry. Do not get the beef or chicken burgers. Tortilla wrap was edible. Grilled wings were nice. I would only recommend ordering the grilled wings nothing else (over £4 for 2 wings)

As I walked in few customers were complaining about wasps circling around the small sitting area, when I heard the response of the service lady, I was a little shocked of the response she gave to them…”What can I do about it” so that was the atmosphere customers with the Menus trying to kill wasps. When our food for 2 arrived presentation was a little disappointing loaded fries & wings put on the tray with a liner underneath. Fries were cool in temperature than the loaded fries, burger was a typical chip shop burger and pitta chicken although asked for hot was very bland with soft soggy lettuce, however the wings were on point. Overall it looks great from the outside, however the team yearns for support and direction for someone with a little experience

This is the worst restaurants with no management on duty just watching on CCTV. I don't believe information on YouTube are true base on our experience. We had a worse experience with this Birmingham Chilli Flames Store. We sincerely apologies to other store working hard on build the name no way near compare with other Peri Chicken Restaurant. This is our point of view. Went in at night time wait for almost 1h for food to take away 2 full chicken is uncooked no taste, chicken wrap, chicken burger, panini and chicken with fries trays all chicken inside are dry like chewing gum and garlic bread the worst ever better to purchase in Lidl. also end up they forgot to put the spicy rice. The only thing taste good was the salad tray. Call to the store they knew it and apologize and ask us to come down to resolve this. Next day bring all the food back first the staff nicely apologize they said last night was busy and happy to resolve this. I told them to cook the same food what being pay for they said we need permission from management. The boss was on mobile phone was so rude and ask me to get out I am not given you free food. We are going there to review the food see how good it is according to youtube review but end up the worst experience we had recorded the video and conversation with staff. No standard of food we will never go back and will not recommend to anybody there are other restaurants better price given high standards of food to all customer no matter who you are. I don't have the boss name at this Birmingham branch he had no management experience or customer service skills whatsoever didn't come down to store just watching on CCTV. We didn't touch the full chicken just taste a bit and other food were taste by 5 people all went to the bin this is how worst the food is lucky we didn't had any food poisoning. Images should show how was if not enough we also make a video clip base on food. Your member of staff already check how much food were taken back to the store so we pay for food you didn't deliver the standard of food and service I am afraid.

Ordered trio rice box and had it delivered uber eats. Hair in the food as picture shows. Rang up and they expected me to drive to them.I expect them to come and drop me a fresh dish. If i wanted to come to the shop why would i get it via uber eats?!?Avoid.

Price: £29.03 for Firehouse burger, loaded fries & drink x2 + 1 portion chilli cheese nuggetsRevisit: NoFavourite Bit: Clean kitchen and front of house & variety on the menu, original coke drinksLeast favourite: Burger was dry and not very good, loaded fries hardly had any cheese and chicken on them, ketchup type flavour.Overall: 3/5