Park's Nissan Ayr

Will NEVER purchase a car from here again. Awful after care service.

I bought the car last year with 3 year service + warranty and I had problems from the start. There were multiple issues with the car and car AC was broken. I reported it the next day of purchase. Nissan Ayr refused to Re-gas the AC. I had to complain repeatedly to get it fixed. finally.Now I am trying to book the annual service with Nissan Ayr and they told me that courtesy car wont be provided for the day, as the last time I returned the car it was not in satisfactory condition When I asked what was wrong with the car the lady answered she doesn't remember now.- Why it was not mentioned at the time of the return that courtesy car was not in satisfactory condition- If they are barring someone for life they should have documentary evidence of what was wrong with the courtesy car.- The whole idea behind purchasing cars from dealership is peace of mind. That was the only reason I paid extra premium for purchase, warranty and servicing. Could have gone elsewhere otherwise- Now I am stuck with them for 3 years and cant do anything about it. regretted my decision from day one and it is getting worst with time

They know my preference for servicing or repairs, and are very welcoming in all aspects .It's very relaxed in the showroom too.

Staff couldn't be any more helpful nothing was a problem

Excellent customer service , would highly recommend. John Brown could not have been more helpful. Thank you John for making buying a car easy.

Stress free experience. Sales person couldnt more helpful and professional.Love my new car. Exactly what I expected.

Do not bother asking them to repair your car, they will rip you off. Took my car in for a fault to be told it was a wire, charged me shy of £200 for a diagnostic and a bit of wire with electrical tape (£55 just for the wire). Car lasted 4 days and broke down again with same issues.... had to call AA out to get my car working and told it was a battery fault that caused the original fault. Garage refused to admit thier mistake and tried to charge me a further £200 to replace the battery. Lastly the free" health check they did stated Advisories that would need fixing before my MOT

The staff were very friendly, they sorted my MOT whilst I waited and even cleaned my car

Received wonderful service today at Nissan garage in Heathfield Road, Ayr. I called in to price wiper blades for my Nissan Duke. Salesman called colleague from parts department to come and help, I was offered a coffee when I waited. Gentleman from parts dept arrive and was able to advise me on best blades for my car which were a very reasonable price. When I asked him how easy it was to fit them he offered to do it for me. Suggested as it was such a cold day I waited in the showroom while he fitted them. Delighted with the service and will definitely go back there when I need any other parts for my Nissan Duke.