Lumiere Lofts LTD

4 words to describe Lumiere Lofts:ProfessionalFrom the minute Louis picked up the phone, I knew this was a guy I could work with. Really customer focussed, great communication and friendly. The same goes for the rest of the team - always smiling and enjoying their work. This matters especially when you spend weeks and weeks under the same roof! I chose to source our own windows but Louis was great at coordinating with the window installers, ensuring holes cut to correct size etc. Louis also liaised with the structural engineer and buildings control staff showing excellent professionalism.TransparentLouis was very up front with me at the point of contracting, that there would be a risk to the plan given that their proposal depended on the existing roof structure being in good condition. As they removed the ceiling and roof panels and the building control inspector assessed the existing structure, it was determined that the original plan was no longer possible. Louis very quickly scoped out and costed 4 options for me along with risks and benefits to help us make an informed decision.TrustworthyI went abroad with my family for the first 4 weeks of the project. Louis kept me informed with videos and photos of the work being done which was really reassuring. The scaffolder had positioned one pole touching the adjacent house which would have been a problem for my neighbour. Louis and the site manager knocked on her door, apologised and sawed off the protruding pole, leaving no damage. My neighbour appreciated the courtesy they showed. No noise complaints throughout the whole project.CraftmanshipWe love the finished product. Of all the loft extensions on our street, I think ours is the best. We are very proud and give our gratitude to Louis and the team.For a project of this scale, you want someone who you can work with. Highly skilled builders who are flexible to your needs - Lumiere Lofts, 5 stars!

Lumiere exceeded all my expectations in terms of the outstanding quality of their work and with their professional client service. They were responsive from the beginning in providing a competitive quote and they took the time to explain what they were doing throughout the project. They were willing to consider all my requests, while also managing my expectations in a professional manner. I cannot recommend them more highly.

The guys at Lumiere Lofts carried out some renovation works at my property, including the installation of a new kitchen. They did an outstanding job, finished to a perfect standard. They were honest, good spirited, and eager to find fast and effective solutions to all the bumps that we encountered.