Decathlon

I acquired my very first bicycle today at Decathlon, and I must say, their staff was incredibly welcoming and accommodating. They allowed me to test several bikes in the store, which turned out to be a valuable experience, as I ended up changing my initial choice after trying them all. I received valuable assistance from Alex, who helped me assemble the bike, making the whole process much smoother.

Brought my bike in an emergency, and Timothy from the workshop really went out of his way to help me promptly. Kudos to him for a great job and attitude - he deserves a promotion!

The bike workshop here always has good service, most recently from Alex who helped me choose an electric bike. He gave lots of good advice and later fitted all the bike accessories for free (and carried the bike up and down the stairs for me, much appreciated!) The products are reliable and very good value.

Great shopping experience, I highly recommend it. The staff is really helpful, really keen on giving their advice on purchasing any item.On my last purchase I had a tremendous help from Mateo the most wonderful person on Decathlon Cambridge. Without his help I think I couldn't have concluded my purchase using the UK cyclyto work scheme. Which is somewhat complex when items you want to purchase have to be requested to Decathlon HQs.I would also like to specifically thanks James and the rest of the bike's technical personnel. My gratitude goes to them helping me many many times in the last three years.Decathlon worldwide is a great company with great cost effective products not very highly appreciated here in the UK. I hope this review helps change things and is true that Decathlon Is not as affordable as it used to be but this is also due to the increase in the UK cost of living.

The quality of the bike is extremely bad. I collected my bike less than 2 months ago. However, the protection shell of the chainrings just broke in 3 weeks without notices. And the chain of bike broke today when I step on the bike and I was almost crashed by a car due to this accident. And the next available slot for fixing is 3 weeks later so I have to pay for the new chain and cassettes as no one can live in cam without a bike

Have been multiple times to this Decathlon store and their cycle repair workshop on first floor.They have consistently impeccable quality and service.Especially, their team in cycle workshop have thorough knowledge, spirit and zeal to resolve any issues in cycle. Highly recommended!

Great shopping experience, it's located on the ground floor of The Grafton Centre.I bought 2 items with pleasure. Happy with the products and price.You can also recycle batteries, clothes, and shoes at Decathlon here.

Really fantastic staff in the shop. Thumb up to Ana and Rob who helped me to change my flat tire when the workshop is busy. So grateful to them and highly recommended!