West Glasgow Ambulatory Care Hospital

I have recently experienced a flare up of my eczema. The medics, nurses and administrative staff are just brilliant. I recently needed to get an earlier appointment than planned as my condition exploded and I needed urgent help. Phoned and got an appointment for the next morning. Brilliant service! This is the the very best of the NHS in action. We are so lucky to get this level of care.

I’ve been attending the cardiology department for years can’t thank everyone there for the care they give always been very helpful

I found them top class with manners and help.x

Was in here for a dopplar ultrasound. Two nurses in attendance - the younger one actually doing the ultrasound was okay, but her manager was very odd at the end. Went back to her desk and just pretended to be on the phone so I didn't dare to ask her a question when I came out. I went to the loo, and that killed 3 mins but she was still pretending to be on the phone when I came out of there, but talking to no-one and looking at me with this 'Please go away' face. Really quite upsetting and very unprofessional.

Was in here to see the physio team. Young Irish girl was only interested in reeling off her scripted questions, one after the other, without even listening to my answers. If you answered 'yes' on the stuff she wanted me to answer 'no' to she just says 'well, that's normal anyway'. (It's actually the frequency and severity of any event that determines if it's normal or not, but she just wasn't up for doing her appraisal in any proper depth). Felt like she literally couldn't wait to get me out of there.

Been here Serval time me with my mother when she broken her Arm for X-rays and followup. Excellent Doctors and nurses, hard working staff always ready to assist.The place is huge and you can easily get lost however signs are clear and staff are very helpful with directions .There is a cafeteria and vending machines were you can get some hot drinks , tea / coffee , food , snacks etc, it's inexpensive and Android pay is available there for convenience .

I have Been to this hospital on two occasions . X-ray was first appointment and the staff were nice & helpful & patient . I Was attending today for an ECG and again lovely staff really efficient . Thank you for level of care given

Been in here several times over the last few months and while there's occasionally been a wait to be seen (last time one of the xray systems was down and two staff were off sick) I've found the staff to be uniformly professional. No idea where these people are finding rude and disrespectful people; I can only suggest their attitude might be dependant on yours.If you think there's anything fundamentally wrong with the service you could always go private. Can't afford it, I hear you say? Well then you best start imagining what your health options would be without the NHS, and shut up about your minor gripes with an excellent free at the point of use service you really, really don't want to be without.

X ray machines out of action due to lack of servicing repair or consideration given to replacing aging installation- disgraceful that senior management at the NHS could allow this to happen - understand there is a similar problem at Gartnavel -

I attended here for an ultra sound on 3/10/23. I cannot praise all the staff enough. Everyone was kind and caring. Nothing was too much trouble. May I make a special mention for Theresa and Sarah. Compassionate and kind. Thank you so much.