Elegant Nails

Since change of owner service is truly shocking, been using the same place for years and always booked and been a reliable customer, after today I will never be returning. Rang last week to change my appointment to this week at same time only to turn up be seated and told by the man that he be a couple off minutes and given colours to pick from, to then be told 10mins later that our appointment was not booked, then rudely being asked to prove I phoned and then being told to return at 5. There was no customer care or apology just rude. The last few time we been we been sat for ages as they over book. Shame because I liked the place but will not tolerate being made out to be a lie in front of people or spoken to in such a poor way. Now changed to nails, nails.

Shop doesn’t seem to be as good as it used to, I’m needing to go back a lot more often for repairs, the colour isn’t even or the acrylic is lumpy, and I’m always used as a dummy to train new staff! No one seems to know what’s going on and booking times are ignored always first come first serve

Honestly awful since changed over hands not organised and rude, made an appointment and on turning up with half of Bognor also booked in at the same time we was ask to come back later. Told them we had a wedding attend they were careless. Left and not going back after years of going there went down road to Nel’s Nail where they were very kind and fitted us in be taking our business there from now on.

Awful. Only one staff member out of 4 qualified. One staff member telling everyone he had a tummy bug. Unclean salon. Nails so thick they pointed upwards, when I questioned why, I was told it was my nails that stuck up not the extensions, when I disagreed with this statement I was then told it was her colleagues fault who had glued the tips on! I had them removed at my request to which then another person then removed them and over filed my nail beds and burnt my cuticles with the E-file!! Social media posts are not even of their salon, using another salons video posts. Just avoid, save your energy and time and visit somewhere else

It's a shame that there bad reviews because my daughter has just gone in with a false nail with design of blood on it and asked if they are able to do this, and she has just left with really good nails they was polite they was good at their job and the price was brilliant.

First time I've had my nails extended so I didn't know exactly what I wanted or needed. I was helped to decide and was very happy with the result.

Elegant nails used to be my favourite but I went to get a full set and toes done before my holiday and there was a whole new set of staff in there, not one I had met before and the standard of my nails compared to usual are awful and I will not be coming back. Within a week and a half my acrylics are coming away from my real nails which is shocking considering my usual nails from them last me way over infill time. Really upset actually as I have stayed loyal to elegant even though new higher rated salons have opened locally. I will now be changing as my last two sets have been awful. I thought I would give them one last chance with my holiday hands and toes and I am left feeling cheated :(

Best place for build gel nails … staff always friendly will always go back .

I went today to get my nails redone as they had started cracking and coming off after only 10 days since the last appointment. I had been told last time that if I had any problems to come back and they would be done free of charge. This was not the case as once finished today they charged me full price and I argued about being told it would be done free. They were so rude and ignored me and moved on to their next customer. I will not be going there again.

The lady doing my nails was very rude. Got a terrible finish, plus it was painful. Not going back.