Hayes Door Centre Ltd

After a period of staffing and Covid issues that delayed the installation of our garage door, the fitters did an excellent job on the day. A shelf above the door was a little bit intrusive so they moved it without hesitation; nothing was a problem. A good looking garage door and a great job.

Came to fit my roller garage door, they were professional and friendly! Trustworthy service and would highly recommend!

Avoid at all costs.They get a star for the quick response on my first phone call. I called them because my garage door had come off the rails, they came out same day to have a look and quickly popped it back on the rails for free. That's where the good service ended.They said they had a garage door in stock ready to fit on the Monday, which was a really quick turnaround - Thought that was great service. I arrived home at 1pm to find the new garage door partially fitted and completely unlocked, leaving thousands of pounds worth of tools completely unprotected and the fitters no where to be seen!The standard of the fitting is shocking. They said they would replace the wooden frame with a new one. They didn't. They left the top timber in place and bodged together 6 different pieces of wood at the sides, either because they measured wrong or just don't know how to build a frame properly. As such, we have a 4 inch gap at the bottom of our door. Great for people wanting a look inside.The wood they used was untreated soft wood, and they didn't prime it properly so its probably going to need replacing in a year or two because its rotting. They must be rationing screws as my door has about 4 holding it aswell.I explained my concerns, as I wasn't going to pay the remaining 50% considering the finish of the job. The director and the fitter came out and the fitter stood in front of the carpenter I had asked to come round and have a look, and argued the frame was done properly!Gave them the chance to remove the door and fit a proper frame, they didn't. They said they would refund my money and put my old door on. They didn't. Haven't heard from them again.I have only just realised that the door doesnt lock properly either, you can turn the handle and half open the door even when its meant to be locked.Basically - They're cowboys.

I had the pleasure of this company fitting my new roller shutter garage door and I can say they were fantastic from start to finish.The two fitters did a first class job and left my garrage clean and tidy.An excellent company who I would not hesitate in recommending..Very refreshing to have work done by professionals..... Hugh thanks....

Disappointing ... DO NOT TRUST!!!...You call them, email them after payment and they just disappear!!I am getting a lawyer to sue them and get my money back if I don't hear from them within a week."

The positive of this company is that they came out quickly to offer us a quote, and fitted a garage door to our specification.The negatives sadly outweigh the positives. In fitting the door an outside cable cover got broken. Despite promising at the time to fit a new one, this has never happened. Numerous calls to the company to remind them this needs doing always result in a vague promise someone will get in touch, which they then never do. We're tired of chasing them and will now make the repair at our own cost. This poor customer after-care now means we will not recommend them in the future.

Great service. I have been using Hayea Doors for years.

From the moment of fitting a disappointing experience and service.The garage door was fitted with a gap as large as 5cm at the bottom (see photo).After a delay they eventually came and were apologetic and fitted a rubber strip that improved things but still not as good had they measured properly.