The Harbour

(I want to preface this review by thanking all the staff I met on the Orwell ward whilst I visited my dad. You were always so kind and sweet to me and my dad and I appreciate what you do so much. I know how overworked you all are, and I hope your talents are never questioned just because the hospital you work at may be understaffed and run poorly.)~~~~~My name's Stephanie Johnson, and my dad's name was Ian Stanley Johnson. He committed suicide by stepping in front of a train the day he was deemed mentally well" and was released by this hospital May this year. There is a tribunal happening next week and I won't be attending because the hospital twisted everything to make my mum out to be some kind of villain. Reading what they wrote made me want to vomit. I already lost my dad and now they have the gall to drag my mum's reputation through the mud. She's a victim too.My dad was bipolar. And my mum

WORDSWORTH WARDI have a family member currently receiving treatment and I can honestly say I have never met such a dedicated team of professionals who are so involved and committed to improve the mental health and well being of my relative. From the first visit I felt a sense of relief and could see from my own assessment that all the staff on wordsworth ward have made my relative feel valued and took time to get to know everything about them. I dont think there is another place that could achieve so much in such a short space of time. They are all focused on a positive outcome for each individual and person centred care and support with continued assessment. I can leave knowing and feeling they are in the best hands and I see it in the positive changes and behaviour. To all on wordsworth I thank you for your continued support and care you show not only my relative but our family.

The most pleasant hospital I have ever experienced. The facilities, cleanliness and catering were fantastic. All the staff, irrespective of role , seniority or experience were marvelous. I have nothing but respect and gratitude for the professionalism, dedication, support and care. Simply the best, I was made to feel so safe and secure. Surely the Gold Standard in mental health care. Too many lovely staff to mention but they know who they are. Gratitude and respect.

I hope all the staff involved in the young man suicide go behind bars.

I stayed for a week August 2023 and honestly any issue with staff (there was only 1) was dealt with brilliantly I was on Shakespeare ward and the staff made me feel so welcome and helped so much

I was in here for 8 weeks the staff and doctors in shakespphere ward were absolutely lovely very caring and patient the food wasn't too good for me though too spicy I was a bit scared at first with other patients but I made a few good friends towards my discharge

This Hospital is a complete waste of time. Some of the staff listen to your mental health problems. The majority of the staff stay in there offices on the ward e.g Keats,Orwell Ward just talking not doing their job in my eyes. The best staff on keats are anna and Francesca,Ronald,Ariel.David all of them support workers.The Best consulatant is Dr Aung Tint by far. Listens to you not like others. Some of the matrons take the micky when you are trying to get your points over to them they do not listen.Kenneth Brown best nurse i have ever worked with could not fault him at all. Provisions for learning disablitys is very low in this hospital. I would highly not reccomend to come to this hospital at all costs. Food awfull not care is being taken whatsoever just microwaveable food that come in black trays. The hospital costs £64Million Pounds which has been bulit using loans so this is working out at 33 thousand pounds per calender year. Supposed to be state of the art not in alot of peoples eyes. The buildings crumbling every miniute. In room facilities not very good the shower is either warm or cold. The room at times is cold No cash machine avaliable at this hospital when there is clearly othher mental health hospitals who have them.People with learning disablitys at this hospital are in my own words NEGLECTED.I have also have a medical problem and they wont even give me the right hygeine products which i clearly need. Not good at all. The Trust (Lancashire Care NHS Foundation Trust) Currently has a bad CQC Report Too many agency staff comming on to the wards which patitents dont this clearly states to me that they are having staffing issues which i can can confirm and seen. Also the trust is having problems retaining staff. 1 Doctor for the whole hospital is unacceptable needs at least 4 to cover the whole hospital.All In all a waste of taxpayers moneyYours SincerleyWIlliam Jackson

Hello I just wanted to say thank you so much to the lovely staff who helped me to get better, when I was admitted to the Harbour in October 2022. I was really struggling and going through, such a tough time. The staff at the Harbour were so lovely, kind and patient.I started to eat and sleep again during my weeks stay at the Harbour. The stay really helped me on the road to becoming fully better. Thank you so much to everyone x

Great staff and helpful in many way when you make it difficult to sign you for medical problems and they was a terrorist activities was problem and I was transferred to cygnet mental health hospital in Harrogate I was at 2019 ina acute mental health ward