Autoglass Croydon

Don't bother with this rip off company. They only exist because of insurance so if you don't have insurance for glass they love to charge so much extra compared to much better local companies. Quoted me £700 to replace a rear quater window, went to roadside windscreens and got a booking 2 days letter for £105. Go to Roadside Windscreen they are much better and more affordable if you don't have cover and Autoglass is quoting you a ridiculous anlunt. They are a scam.

The windscreen replacement was fine. However, the service received since has been the worst service I have experienced. Call centre staff are more interested in discussing beauty tips than actually speaking to customers - they put you on hold so they can finish their conversation. The only problem is that they didn't actually put me on hold. The customer service team then ignored my emails and wasted more of my time. Will always request my insurers use a different company in future if I need any windscreen work done.

Did what they said on time. Rather cute though making you buy a new wiper blade that you did not need for £25 otherwise your new windscreen would not be covered for scratches (apparently caught in the old one) - even though there was no signs and only a crack, not splinters.

Very happy with the service. Jordan was very helpful and offered useful advice. The windscreen replacement took 3 hours in total, which is what Jordan said it would be when I arrived. The call centre person who made my booking said it would be two hours, so perhaps they didn't have the up-to-date information. It wasn't much of an issue, though, as in the waiting area there is a large desk with two chairs, designated as customers' work station, so I was able to do my work there.

Great experience but be mindful! Had my cars windscreen completely smashed. Booked the appointment through insurance and only had to pay £75 for excess.I was not sure if it is legal to drive with the screen condition. Called up autoglass helpline and was told that the windscreen is a laminated glass and it should not fall if the edges are intact with no holes. Also that only drive if a clear view is available.I reached 15min early. There is ample parking. The guys at the Autoglass croydon were very nice and took the car immediately in. There is a waiting area with coffee machine which i did not try. It took 2.5 hours and the car was ready.They also cleaned up the internal for the broken glass pieces. If your screen is broken in such a way that glass pieces are inside the car then I would suggest to switch on the front aircondition in full with car un occupied. This should get most small pices out from the air vents.I only realised this once i got home agter a professional cleaning and the car got filled with glass pieces again...Thanks for reading and wish you best.

Windscreen replacement on my Ford. Excellent service and completed within 2 hours of leaving car.

Had to get my windscreen replaced.Was able to book on short notice.When there asked them to notify me when done. They only emailed me, instead of calling me.Other than that, great service.