The Phone Box
49 Reviews
- Friday9:30 AM–5 PM
- Saturday10 AM–2 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
- Thursday9:30 AM–5 PM
About the Business
|
Contacts
Hours
- Friday9:30 AM–5 PM
- Saturday10 AM–2 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
- Thursday9:30 AM–5 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Wheelchair-accessible car park
- Repair services
Recommended Reviews
Luke Meates
13.03.2024
The Phone Box
My phone wouldn't charge anymore so I went in to get it fixed. Not only did they fix it, they managed it in 30 minutes and cleaned out my camera and threw in a new screen protector, with no extra charge! Fantastic customer service. Would happily recommend them to anyone.
me her
05.03.2024
The Phone Box
Worse mobile phone store on the island go elsewhere they will scam you they will then turn against you and start to verbally assorting you beware
Bob Davies
05.03.2024
The Phone Box
Fantastic service & friendly staff. I've used the Phone Box on a number of occasions during the years due to my clumsy nature when I've had a few drinks & tendency from dropping my phone! I have always found the service to be spot on, often the repair is completed within an hour (I tend to pop into the cafe across the road for a cuppa) but they always give me an honest estimate on how long it will take as it sometimes depends on how busy they are, understandably. The staff are always friendly, polite and knowledgeable. I would recommend to anyone. Keep up the good work Ricky and the team!!
20dabarr
01.03.2024
The Phone Box
They repaired my phone, which is really what I was after. However, they lost my phone case! I had to buy another one. They offered a replacement, which is great and all, but it's nowhere near the nice one I had. Plus, they acted as though I was scamming them out of a boring brown phone case. Not too happy about that part. Please be careful. Do not give them your phone case - and if you do, make sure nothing important is in it.They offered same-day repair, which is a benefit.If your company ever finds my phone case, please let me know.
Amber Carter
10.02.2024
The Phone Box
Absolutely thrilled with this place - took my dead iPhone 7 in with a charging and power source problem, after Apple said there was nothing anyone could do, and they repaired it completely - kept me updated and returned it to me fully charged, working perfectly. Couldn't be happier with The Phone Box! They also charged me nothing for this at all - brilliant, brilliant place!
Hannah Locke
28.12.2023
The Phone Box
this place was amazing, i was rlly scared cuz my phone was glitching,turning off and just not working but the guy fixed all of that in less then a hour and he was so nice and gave me a free screen protector because of how long we waited 100% recommend
Simon Evans
26.12.2023
The Phone Box
Sold my phone issue with a simple fix without charging. Great customer service . Thank you.
Georgia Dowsell
22.12.2023
The Phone Box
Excellent and prompt service; had my iPhone 4 mobile screen replaced for a very reasonable price and my old phone unlocked. In the last year this was the 3rd place I took the small phone to be unlocked. The others gave up after an hour or so but the gentleman who sorted this all out for me, at Phone Box Malpas, was very determined to do it and where there is a will there's a way and he found it! Thank you for an excellent service!!
Mark Ndisya
21.12.2023
The Phone Box
iPhone X ear piece replacement, service was fast and professional, made sure I was happy before taking payment, price was also reasonably cheap. He followed COVID safety guidelines by disinfecting the phone and keeping social distancing rules. Highly recommend.
Geoff Evans
19.12.2023
The Phone Box
Several companies said they couldn't fix my phone or they would have to send it away for a few weeks. But this company fixed my phone in a matter of hours as they had the parts in the store.Thanks so much for doing a great job!
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Map
34 Malpas Rd, Newport NP20 5PB
The Phone Box