Yoo Kase (East Midlands Designer Outlet)

Adam White has yet again been brilliant in mending my phone - he explained clearly what was wrong and the processes to repair it - he then did such a good job of repair - thanks such

Visited today to have a screen protector out on my new phone. The young man advised me on the different protectors on offer and demonstrated what they looked like on a phone. Protector was put on in minutes and is very high quality. The guy who put it on was so helpful and polite and we will be visiting again for help with other phones in the family.

Screen protector lasts about a month, had a line through it when purchased and never disappeared. I wouldn't buy a cheap overpriced screen protector from this place. They are a few quid on Amazon. They may have been good once but absolute garbage these days. They try and sweet talk you into unnecessary cheap items. Don't fall for it as it's all targeted sales.

Great job by Laura repairing a smashed screen on my iPhone 11 Pro Max. My phone was fixed in around 30 mins by Laura delivering a very friendly and professional service, can highly recommend.

I booked for Yoo Kase in advanced but decided to pop in at an earlier date to see if it was possible to have it done while I was free. Laura was lovely as well as her other colleague, she said that I would be absolutely fine to take me then instead and walked me through everything I needed to know. My phone was very very broken, I’ve never smashed a phone or seen one as bad as mine. Not only did they fix it and everything works but it was cheaper than expected and I got a discount for a screen protector. They were both lovely and made light out of the situation, would definitely recommend.

Shocking customer service no acknowledgment of email’s , wouldn’t recommend, no guarantee on screen protector only been on a month peeled up had the audacity to say I’d abused it no way was it abused

Drove over an hour to get a new gel screen. The friendy and professional service is second to none. Highly recommended.