Maternity Centre

My daughter was born 10 weeks early by emergency c section on 14th June 2023. All staff are amazing no faults. They deserve 100% pay rise if the unemployed get 1 give these people what they deserve

I have delivered 4 babies there now and stayed on both wards. Every time, my experience has been brilliant. I’ve had mainly one or two midwives designated to me who couldn’t do enough for me. This stay was slightly different and didn’t operate the same, which is a shame as it didn’t feel as personal as my other deliveries and stays on the wards: saying this, what do we expect when the nhs is crying out for more staff and they are clearly under pressure to deliver the same quality care yet with less resources and staff to do so. I want to personally thank Charlotte, she was a student midwife who assisted me on ward 205. She was truly compassionate, empathetic and kind. I was so anxious about my baby girl and some health concerns, and I didn’t want to go home the day after c section as I was worried about her. Other staff made it clear there was a bed issue and if I’m fit then there’s no reason to stay another night, again, very understandable given the climate. However, Charlotte really listened to me, helped ease my mind and reassured me. Charlotte listened to my concerns about baby and acted on them and today, just coming home from the children’s assessment unit due to high jaundice levels, and weight loss, I’d love if Charlotte would see this and know she is right to stick to her instincts and she will make an amazing midwife one day! She really was incredible and made me feel heard and my baby girl cared for. Along with the other ladies who looked after me and my baby, Thankyou vey much.The baby doctors are incredible and took their time to talk me through everything they were doing and it was really nice to see them be so in depth and help each other too, while being so complementary about my baby. Thankyou so much

Incredible midwives and doctors, me and bump have been so looked after. Had a bleed at 32 weeks and they have all been so caring and helped me feel at ease, friendly, professional and lovely clean room. Very happy!

Was clean and well organised. Staff were fantastic. Had an excellent experience wife was well cared for and looked after. Would recommend and can't thank the staff enough for helping my wife with her labour.

A great facility with a kind, caring, and welcoming staff. If you are in labor, the closest car park is D, which you can pay and display. If that's full, you can drive upwards and check with the remaining parking spaces.

What an odd little maternity ward.Staff on the MAU and similar places are amazing, mostly. Depending on the time of day you arrive (go at night, trust me, if you can).But despite going multiple times for multiple kids; wards 205 and 206 maintain their reputation for making you feel like the least important person in the world.Whether it's mixing you, and your baby, up with other patients, forgetting you're there and in dire need of something (ie pain relief), or just lying to you about your treatment. If you can afford to deliver your baby elsewhere; do it. Its not worth the mental strain of being on wards 205 or 206 for longer than minutes at a time.

I had to come her under unfortunate circumstances but I was really looked after by the staff who were so compassionate and caring. I was worried about coming to stoke but I much preferred the way the staff treated me here then how I felt at county hospital. Thankyou so much to Di who really looked after me.

Lots of mix feelings.... while some of the staff was very helpful and emphatic the racism is a serious issue in this institution, I would recomend the staff to practice less hate and focus on doing their job... Since i moved here I have heard lots of people talking about their bad experiences here in terms of how people have been treated and the way was talked with them. SOME of the staf should remember that people are not coming here because they enjoy being at a hospital they come because they are suffering or are confused, if you don't have the patience to work with people in pain or otherwise , why work there in the first place.