Nuffield Health Ealing Fitness & Wellbeing Gym

Sauna steamroom closed every other week and closes half and hour early everyday for cleaning. Unhappy staff and this resonates with the service they offer. Once saw poo in the showers notified the receptionist who just said the cleaners off. Toilets in changing rooms are horrible and some places look like it's in the middle of a makeover

I found the pool to be very pleasant and calming it is a decent depth and size. The woman’s steam room was sadly a let down due to the design the steam outlet is positioned in a hollowed out area behind the seats and the steam tends to blow upwards and reaches the exit door rather then any of the seats. I had to resort to standing directly Infront of it to get a decent steam which would have been an issue if their were others in the steam room but it must be empty for a reason. U cannot relax standing up so it doesn’t do the job the rest of the steam room was mildly humid. Moving on to the sauna it is also not very hot especially on the bottom row I usually cannot sit on the top row for long but I could here. The gym is decent equipment wise. The chill out area is good. No issues with staff or other users. I like the spin dryer for swimming costumes In the changing area. Toilets are nice and clean. Changing room is good. Only disappointment was the steam room and sauna would not join for the prices due to this reason. Would consider if these issues were improved.

I booked Linda Sherridon class. I completely booked her class, but when I was late to join the class few minutes because of the traffic she just refused me.Normally if someone late to the class they can join. And I explained to her I booked a class but her attitude was very rude like she judged people because I am not English.

Been a member for few months and before i joined my first question was if they had decent aircondition as i know from experience most gyms save money on it. I was told yes! Its 30 degrees in london for weeks now and the gym has ZERO Ac going. I just dont feel like going there even tho i have to follow my training plan, after 10 minutes workout its like a sauna. Absolutely disgusting! I will definitely wont be renewing my membership. Top of this, dirty old changing room, no aircon either. Looking at reviews here Ac and cleaning complains been on for a year and nothing has been done, same ignorant lazy answers to everyone. When i told staff in reception got ignored big time. Head office didnt reply to my email for a MONTH. I will rejoin Gymbox as soon as my membership is done here, this place is ridiculous for the money they asking.

I have been a member at the Nuffield Gym in Ealing for a long time and I am very pleased with it. It has a great location for a gym as it’s inside a mall, super friendly staff who are always eager to help, good size gym with lots of new equipment and classes and a lovely indoor pool. Wish there was a bigger Spa area though with a steam room, sauna and hot tub!

You can't get hold of anyone!I've tried to register for swimming lessons, but no one ever picked the phone at the reception or sales team!Went to the gym itself and was told to email the lady in charge, emailed her just to be told that I need to speak to a salesman because I need membership in order to book lessons and after that I need to email again and they let me know the availability! Absolutely a joke!I mean I have seen the reviews on here but tried anyway, I guess I just ditched the bullet. Definitely not recommended!

Too expensive for the service I received. The air conditioning is always a problem there. It’s cold in winter and hot in summer. The swimming pool is dark with no fresh air. The steam room and sauna are out of service most times. The customer service is extremely poor and the staff are unhelpful, rarely answer the phone and no response to emails. Avoid this gym!

I knew this gym when it was new, after long time, I went back as a guest.Other than old and dirty changing room (full of hair under my flip flop, it was first session in the morning.) I didn’t feel any problems…Staff are friendly, pool was warm.Shower water pressure was much better than Pure gym near by.Just wonder why they don’t renovate the cafe area like it used to be.

Is the sauna or steamroom ever going to be open again let alone till 10pm. Amazing how downhill this place has gone. Bring back Virgin Gyms or Holmes place!!!