London Allergy and Immunology Centre Harley Street Allergy Clinic

Worse than NHS, the site does not work properly for registration and appointment. I booked a face-to-face appointment and they send me an email that it is a mandatory Zoom of £250 before any other face-to-face appointment with a doctor. How they want to treat my allergies in Zoom for a cost of £250, Worse than NHS. If I want to pay £250 in private it is to see a doctor who examines me and sees my allergy problems up close. Given the other opinions shared on Google, I think it's a medical center just to collect money... in any case their Zoom appointment for £250 before anything else seems to me a scam....

I had my first appointment today and was lucky enough to have my consultation, tests and test results presented to me all in the same day (around 1 hour altogether) I was so impressed with this and I have finally have answers and a prescription! Thank you so much.

I had to email them five times for someone to finally bother to respond and cancel my appointment. Awful customer service, I'm looking for a different immunologist, not worth the hassle. Also the doctor wasn't particularly nice either - after he asked if I have any more questions and I said no, he just hung up! no bye or anything. I need an immunologist but def not going back there.

I had a consultation with Prof Rudenko and he really helped me to understand my condition and made a plan to go forward. It really has put my mind at rest, and I have already recommended to others who suffer from allergies.

Appalling service , the clinical side of things is smooth but the admin/operations side is totally unacceptable probably much more of a worse service than the nhs. They don’t allow you to talk to the Practice manager nor give you a contact for their finance team yet so quick to chase for their money. Finance auto email says 10 working days for a response that’s two weeks of waiting for something as easy as a copy of a receipt . What kind of private practice makes you wait 10 days for a response? You would think paying privately for a service makes things a little faster but no not with this clinic. Definitely wouldn’t be having a follow up consultation at this clinic!

Prof Rudenko is a highly experienced, friendly and helpful dr. He listened to my concerns and symptoms and came up with testing ideas and possible options going forward. Highly recommend

Constant issues and delays receiving results and complete lack of accountability. The medical staff are great, it’s a shame the organisation lets them and patients down with terrible management.

Very pleased today with my zoom consultation with Prof Rudenko. It was very convenient to not have to travel to appointment and had less impact on my working day. The consultation was detailed and covered everything possible to ensure I get the best testing for myself to give me the best outcome. Also the emails that followed make it clear what my next steps need to be regarding my insurance and the tests I am having and what to avoid before my testing appointment. Thank you.

I've been struggling with skin rashes & overall feeling unwell (stomach, body inflammation) for 9 months which I believed might be caused by food allergy (dairy). During my first visit with Prof Michael Rudenko he already run a couple of tests and was able to tell me allergy panel results - based on which he decided to run few more comprehensive tests (blood & patch testing) which were not recommended before by any of the 4 doctors I've seen through NHS. In 7 days I had a diagnosis! I only wished I had visited him earlier, very professional, knowledgeable and fast diagnosis identification. I'd highly recommend!

The professor Rudenko was very nice and careful with my child.He provided provided a clear treatment following on the diagnostic with the care plan and letter with the recap of the instructions.The facilities were easy to find and the staff very nice.The only thing was the 30mins delay of the appointment but the staff shared regular updates on the delay.