Frankie & Benny's
690 Reviews
$$$$
- Friday9 AM–10 PM
- Saturday9 AM–10 PM
- Sunday9 AM–8 PM
- MondayClosed
- Tuesday10 AM–8 PM
- Wednesday9 AM–9 PM
- Thursday9 AM–9 PM
About the Business
Frankie & Benny's Eldon Square Newcastle | Italian-American, take out, delivery in Newcastle-Upon-Tyne | Visit your local Frankie & Benny's at Unit 18, Grey Quarter in Newcastle-Upon-Tyne, North East for a family friendly American Italian restaurant with kids menu and gluten free options. Open for breakfast, lunch, dinner and cocktails.
Contacts
Call Us
+441912300214
Unit 18, Grey Quarter INTU, Eldon Square, Newcastle upon Tyne NE1 7AP
Hours
- Friday9 AM–10 PM
- Saturday9 AM–10 PM
- Sunday9 AM–8 PM
- MondayClosed
- Tuesday10 AM–8 PM
- Wednesday9 AM–9 PM
- Thursday9 AM–9 PM
Features
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Transgender safe space
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Dine-in
- Takeaway
- Alcohol
- Beer
- Cocktails
- Coffee
- Spirits
- Vegetarian options
- Wine
- Breakfast
- Dinner
- Dessert
- Seating
- Bar on site
- Toilets
- Family friendly
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- Brunch
- Good for kids birthday
- Braille menu
Recommended Reviews
Pamela Johnson
20.03.2024
Frankie & Benny's
We decided to go into Franky & Benny's on our last visit to Newcastle and I'm so glad we did. We received a warm friendly welcome from Nick who showed us to our table, reviewed my food intolerances, offering a small tablet that enabled me to check menu details. We selected breakfast meals which were quickly brought to us by Jordan, another friendly,team member. The meals were hot, tasty and well pricedThis is a restaurant I would recommend to anyone looking for friendly, polite, well informed staff, with a wide range of tasty food, can accommodate a diverse range of food allergies and intolerances and is set comfortable surroundings with a relaxed atmosphere
Tom Croft
16.03.2024
Frankie & Benny's
Ordered food for delivery, there was hair in the carbonara, both deliveroo and the restaurant refused to provide a refund or remake the food (even for collection).Won't be ordering from here again.
Will Ho
04.03.2024
Frankie & Benny's
Very nice pizza and pasta and BBQ share
Lee McCutcheon
24.02.2024
Frankie & Benny's
Went in with some friends and three kids. The staff were straight over with colouring to keep them entertained.The staff were fantastic including one person who was only doing her second ever shift. She was patient with the kids complicated orders and smiled through the shift.As a vegetarian the food options were brilliant, good quality and the evening and kids menu were a bargain.
Chris Usher
20.02.2024
Frankie & Benny's
Not been in here for while was pleasantly surprised the menu is lot better then what it used to be like the choice is much easier to navigate then previous one service is now better u seem to get your order ie food lot quicker it is generous size also quality wise it's mint waiters our friendly & polite has a relaxing feel to it now ..would a return yes ..
Ali Pringle
03.02.2024
Frankie & Benny's
Went for lunch today. Was having a bit of a bad day then my granddaughter knocked a drink over me. Fern, the waitress was absolutely brilliant, she cleaned it all up and she couldn't do enough for us. Thanks so much Fern.
Sam Easton
31.01.2024
Frankie & Benny's
My recent visit to this restaurant was deeply unsatisfactory, a stark contrast to the usual standard. Our order consisted of two courses accompanied by drinks. Despite the restaurant being relatively empty, our service experience was frustratingly slow and disorganised. We endured a lengthy wait of 25 minutes before our starters arrived, and to our dismay, the drinks followed only after we had finished our starters. This wasn't an isolated incident, as we noticed similar service delays at other tables.Our main course, which we eagerly anticipated, took another 25 minutes to arrive, and to add to our discontent, the side of fries we ordered was missing. Attempts to flag down a waiter to rectify this were futile. After our meal, we promptly requested the bill, only to find that we were incorrectly charged for the fries we never received.Upon addressing this issue with the waiter, his response was far from professional. He crumpled the receipt in his hands and disregarded our complaint, choosing instead to tend to other tables. After an additional 15-minute wait, he returned with an inability to amend the bill and asked us to manually calculate the new total without the fries.Overall, this experience was not only disappointing but also appalling in terms of service quality. There was a complete lack of apology or acknowledgment of our dissatisfaction. I hope this feedback prompts the necessary improvements to ensure better experiences for future customers.
Addelyn Rose
23.01.2024
Frankie & Benny's
Gorgeous cheese burger. Chips were nice, could be better. Vanilla and strawberry ice cream were Gorgeous. Brownie was very nice but a little burnt.Friendly staff, lovely atmosphere. Recommend the lunch set menu for 2 courses for 12.90 or 1 course for 9.90. Recommend 100%
YIXIN HE
17.12.2023
Frankie & Benny's
Popular dinning place in Eldon square, friendly staffs and decent portion size, good value for money. The lunch deals are great, although the quality of the food is not the best, one of my beef wraps is a bit cold, the cake was not what I imagined but was beautifully presented. Overall for the prize you pay, the portion and food is good.
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Unit 18, Grey Quarter INTU, Eldon Square, Newcastle upon Tyne NE1 7AP
Frankie & Benny's