Dr E Gwinnell - The Thomas Walker Surgery

Only a 1-2 good GP's left at this practice. Since Dr Hasty left it's gone downhill. Took me 10 weeks to sort my online service details, I ended up having to go Thomas Walker Surgery behind the receptionist counter to tell them what needed doing. Fast forward until a few months ago, they changed their online service domain website and didn't tell anybody, it took me two months to receive an email with the new doctor link service. Now you have to make a whole new account with doctor link via the NHS, I use my previous details from my online services and upon entering them, they tell me the details are incorrect even know they match together. Very incompetent, receptionists are only good for taking appointments. Nobody is technical and the practice's manager hasn't got a clue about any of the online stuff. This place is a headache.

Oh Bandi, can't believe you're retiring! I will miss you soo much!! I will still be returning the favour by providing you with the gift cards/vouchers, cash, presents etc. I am eternally grateful. This surely can't be the end. Hope to see you soon.Love,Your partner in crime xxx

Received a text to make an appointment with HCA for review, was in a queue on the phone for over 30 mins to then be told there were no appointments available for the rest of the month and appointments for September had not been released.

Absolutely rubbish GP practiseNo value for patient health only concerned about pushing the convid vaccine and slow service dictatorship leader.. Ques are massive on the phone and when u get thru always same answer no appointment left this used to be a excellent surgery before merger

O like custom service and GP to

Not interested, over booked and there's no connection to the patiant basically it's nod if your lucky and next patiant. Didn't want to listen, argumentative and definitely doesn't see you as human being.

I really like Dr. Faheem here - he is a very nice man and very friendly. he has always been very supportive to my family. also the building has plenty of parking. pharmacy next door and all the modern tech needed to ensure you are seen on time. so thank you.

The most rubbish ever medical centre I have been in my whole life, Dr availability is big problem, the staff tell you to call to get an appointment and when you call they say to come over, when you go there they say we will call you back, when they call back, say take ibuprofen when you go to pharmacy there is no prescription. Go back to surgery they say you come back after one to see a Dr and get prescription.