Active Research

Friendly staff and very clean

Steve (technical support) was brilliant.

I had issues getting navigational data from my VDO-MAP 7WI Plus Plotter into my new Raymarine STNG network. Raymarine Support could not help or don't want to help. I got my first information about the Actisense System from the german SVB Company in Bremen. The Actisense Support helps me into the real deep understanding of the different Actisense Systems and the function of NMEA Reading-, Toolkit- and EBL Reader software and how they worked together. With a one week email correspondence we clearly worked out, that I have to use the Actisense NGW-1-STNG converter for the tranfer of the navigaional data sets from the VDO-Plotter and the Actisense NGT-1 USB for configuration of the NGW-1-STNG and the controlling of the PNG Numbers in in the STNG network. Both posibilities lead to fully succes and drives the EV-100 course Computer to Waypoint Navigation, what was my aim since installation of my complete new Raymarine network system in 2017, which drives wind, depth, AIS and now Waypoint Navigation in both direction from my VDO-Plotter. Thanks a lot for the quick, great and excellent Support.

Have used a lot of their kit over the last ten years, really well made, does what it says. What's even more important, if you have problems setting it up, tech support is brilliant!

Great gear, great support.