Groves Residential

I've been letting my property through Groves for nearly a decade now and can honestly say they've been amazing! Extremely good value for money and a really friendly attitude throughout the office. Nothing is ever too much. Ella is an absolute delight to deal with and always goes over and above to help. Without doubt one of the industry's finest! (She even pretends to laugh at my jokes... bless her.)

I've been working with Groves for years now as a landlord and they're always a huge help, making the process as easy as possible. Big thank you to Laura for all of your excellent advice and Ella for renewing my tenancies with ease. Can't recommend Groves enough.

I purchased my property 2 months ago, Levi and his team were great. They answered my emails efficiently and were always happy to help with anything, even after the sale complete. Highly recommend this local estate agency!

Big thanks to Justine of Groves Residential, she helped us get our ideal property finally this summer. Not only she is able to understand what you need and notice you the property option that herself also think good; she also spend time patiently walk along with us for the exceptional long journey. I can say property purchase in U.K. is totally new to us, we always have tone of questions, with the understandable agent like Groves as well as team of Justine is so much help and reduce our anxiety.

I cannot speak highly enough of the Lettings Team at Groves Residential, a journey that began for me in July 2021.Since then, I’ve been afforded the support of a professional, knowledgeable and courteous team, where my thoughts and queries have been listened to within an atmosphere of collaboration, rather than on a strict client/service provider basis and, where team members are ‘hands on’, without being pushy.At my tenant’s recent renewal and, amid a landscape of economic uncertainty and massive mortgage hikes, I can only applaud Ella in securing the most equitable arrangement for both my tenant and myself, alike.I have been letting my property for approaching thirty years and can honestly say, hand on heart, that Groves is the best agent I have worked with … by far! Thank you, Groves, for restoring my faith in letting agents!

I am in process of buying a property in New Malden and would like to thank Groves and In particular Justine Elton, for all her help and assistance so far. She is a very nice and friendly person who is always happy to talk, discuss any issue and advise on the whole process. Justine is a pleasure to work with and always professional, she keeps me updated and goes above and beyond trying to chase all involved parties in order to finalise the sale as soon as possibleI would certainly recommend her and her colleagues, who are always happy to step in in her absence, in you need to buy/sell in New Malden.

We have just sold our house in New Malden and I would like to say a big thank you to the team at the Groves. They were very professional and helpful during the whole process and have a great knowledge of the local area. The fees were very reasonable for the amount of work they put in.A special thank you to Justine for always being available to answer our questions and seeing the sale over the line. 10/10

My partner and I were trying to move out of a toxic living situation, and Groves Residential have been super responsive and helpful in the process of finding a new place. We particularly appreciate taking the time to explain everything to us (we’re new to renting), and being so understanding of our situation ( international with no guarantor). Big thank you to Ross and Ella for helping us secure the place so fast and being kind and understanding!

Groves Residential recently sold my fathers house and found the perfect buyer for his situation, particularly impressive given the current uncertain sales climate .The Team provided an excellent supportive and professional service in the follow up weeks to completion. Niki was especially amazing, communicating with all parties at each stage and taking a pro -active approach to help sort any glitches along the way.We couldn’t have asked for a better agent and both my father and myself would very highly recommend Groves to anyone buying or selling in the New Malden area. A huge thank you to Niki and her lovely team!Jo and Horace

We recently purchased a property in Blakes Avenue and we had a really good experience. I have to especially thank Levi who is wonderful. At one point, we had moved on to see other properties but Levi contacted us and did his best to make this deal complete. He was always available whenever needed. I would definitely recommend Groves and especially Levi.