Petpals (Chingford & Epping Forest)

Kerry has been looking after our cat while we've been away for over a year now. She's been totally fantastic and super helpful noticing important things regarding our home while we've been out. She's really on top of the communication. I'm glad she's in the area!

Have used Petpals twice now (2nd time at late notice) and really happy using them. Kerry is friendly and approachable making the whole thing of going away less stressful on both us and our fussy little cat (definitely compared with a cattery). She even washes up and picks up the post for us which is a nice touch as well. Will definitely use again and recommend to anyone.

Great service from Kerry very reliable and friendly. Helped me out in a crisis. Really provided a shoulder when Remy wasn't well. Thank you x

Kerry has looked after our cat on a number of occasions now over the past year. Our 13 year old Battersea rescue cat is very nervous when it comes to new people and places. So coming across Pet Pals has been a real godsend for us as we were concerned about how he would cope in a cattery. Kerry is really friendly, efficient and demonstrates a clear love for the animals she is taking care of. We have been kept up to date whilst away, providing peace of mind, and have always come home to a happy, content cat. We could not recommend Pet Pals more and will be continuing to enlist Kerry's help in the future once lockdown has ended.

Terrible! Kerry sent some random illiterate around our house who despite written instructions overfed our cat who then obviously threw up all over the house. I asked her about the note I left for her and she lied about seeing it but not reading it properly (which would also not have been reassuring), but with our security cameras recording the visits I not only know she‘s a liar, I can also report that the up to 20-minute visit“ is 8 minutes at most and our cat hasn‘t been stroked in 48 hours. Do not trust them with your cat!"

Excellent service, I have been using Kerry's professional service for about seven years and always pleased on my return from holiday on how clean the place is and my pets are happy too. She was particularly good when I was incapacitated a year ago and came in daily to see to my pets. They are trained in giving medication to animals too.

Kerry took wonderful care of our cat Snowflake over the Christmas period - we’re very happy with the service and would highly recommend Kerry to all our friends and family..

Kerry is most reliable,kind and efficient.She has looked after my dog several times and he loves seeing her. She always does everything asked of her and I wouldn`t leave my dog with anyone else.