Donald Ross Residential

Absolutely fantastic service! A heartfelt thanks to everyone at Donald Ross Residential for their prompt and professional service. We have used this company many times over the years and have always found their staff to be friendly and courteous and just wanted to personally thank Fraser, Maureen, Nicola, Jacqueline and Taylor for going above and beyond for us on every occasion. First class all round.5 stars from this family ⭐️⭐️⭐️⭐️⭐️

Horrible experience when renting , left house in great condition and they still continued to take the deposit.Money grabbing to say the least , staff behind the reception desk were heard when I was in blatantly bad mouthing tennants. Very unprofessional.Avoid at all costs. If i could score less than 1 star then i would.

Terrible service, arrogant an very unhelpful.My partner and I were going to rent a property through Donald Ross and paid our deposit but swiftly asked for it to be returned after they told us they will not proceed unless we pay £65 per person to conduct reference checks.This practice is illegal and they are the only letting agents I have ever dealt with that had attempted to do this.Avoid at all costs.

Put in an application for a tenancy. First call, estate agent was friendly, engaging, was answering all my questions that i had. Put in the formal application to the landlord, was told i’d kept be in the loop with any updates either by phoning or email. Couple days went by, heard nothing. I phoned up and asked if there was any update, nothing. Landlord still making a decision.Phoned up the week later, again. nothing. Landlord still making decision on who to take as their tenants, which is fair enough, if they have lots of applications. Estate Agent assured me that they would keep myself informed of any progress. Couple days went by and I checked rightmove, lo and behold. Property has had rent agreed. Normally, i would say fair enough, landlord has chosen someone who they think will be best suited. What is, annoying though, is the estate agent promising me specifically that they would keep me informed of any updates, even if landlord rejected my application.Will not be using their service again.

Wonderful service from all staff at Donald Ross. 30+ viewers which DR took care of and house was sold in 8 days at closing for a fabulous price. Communication was great from start to finish and staff very friendly and polite. A relatively stress free experience. Can’t recommend enough.

I had a great experience from start to finnish. Staff where extremely well mannered, warm and professional. They kept me informed through every step of selling my home and sold it in a matter of weeks. I wouldn't hesitate to use them again.

Just want to say a big thanks to everyone at Donald Ross for their help in securing my new house. All the staff were extremely polite and helpful.I couldn’t be more grateful for the excellent, professional service they provided.

Recently sold my property with Donald Ross and couldn't recommend them highly enough.The team made the process straightforward and stress-free, owing to their excellent communication and service throughout while the price achieved was above my initial expectations.They were always on hand whenever I had a question and the fact they operate 7 days was really helpful, both for answering any questions but also for communicating with potential purchasers over the weekend.

very unprofessional and no communication what so ever, don’t waste your time!