Sparks Commercials Portsmouth

I had my horse box in with an MOT fail from another company. Am so pleased with the service that was provided and the outstanding customers service. The service manager was really helpful and updated me frequently explaining in detail what work had been done. Very pleased overall and I will be back again.

Booked my van in for MOT on the Thursday. Failed on same day asked Sparks to quote me for work needed to pass MOT, was quoted “2hrs Labour and £97.50 parts!Possibly Matt need extra work on rear brakes which I was told would be an extra 1hrs Labour!So got a phone call on the following Wednesday to say my van was ready for collection and my Bill was £937!!!!Went in to Sparks to discuss my new and “improved “ invoice to be told”We discovered it needed more work and this is why your original quote has trebled!The two people I spoke to previously on the phone in the office,denied quoting my two hrs Labour on the phone! The assistant manager eventually reduced my invoice down to £637which was a relief.Leaves a bad taste in your mouth!Shameful!!!

Absolutely appalling. Had multiple employees lie to me about if the vehicle had failed or passed its MOT

They guy who did my mot was proper helpful gave me good advice and I got a retest within a couple of hours north Devon and back after that and was plain sailing. Thank you

I don’t fined this place helpful in any way as live by them but opened account with Renault in Birmingham as they help me no end and sort my truck out ASAP but had to put my truck in sparks a week ago and keep being told teck working on your truck had to go out on brake down no good to me where Renault Tipton do it same day every time

I wouldn't even rate them. The parts counter is about as interesting and helpful as an umbrella on a windy day waisted my time and a 60 mile drive because he can't do his job properly and not even a sorry or kiss my arse.

Very busy workshop and yard.

Took my camper van in to these so called professionals for an mot and work which I knew needed doing, we agreed on a quote that was given by them.But less then 24hrs later the agreed quote doubled and they blamed the initial quote on a faulty calculator, interesting. Customer service was shocking to say the least. Needless to say will not be using your service NO more.