The Perfume Shop
47 Reviews
- Friday9 AM–9 PM
- Saturday9 AM–9 PM
- Sunday9 AM–9 PM
- Monday9 AM–9 PM
- Tuesday9 AM–9 PM
- Wednesday9 AM–9 PM
- Thursday9 AM–9 PM
About the Business
Store Finder | The Perfume Shop | The UK's no.1 fragrance only retailer with free delivery for Members on Eau de Parfum and Eau de Toilette by brands including Chanel, Dior, Tom Ford and Paco Rabanne. Free Click and Collect available.
Contacts
Call Us
+441914608859
257 28 Redpath Way, Metrocentre, Gateshead NE11 9HX
Hours
- Friday9 AM–9 PM
- Saturday9 AM–9 PM
- Sunday9 AM–9 PM
- Monday9 AM–9 PM
- Tuesday9 AM–9 PM
- Wednesday9 AM–9 PM
- Thursday9 AM–9 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Janette Turndull
18.03.2024
The Perfume Shop
Shopping with my friend in a wheelchair today. The shop assistant insisted on talking to me not my friend who asked her the initial question. We nearly left without making her purchase. Honestly there is no need for the shop assistant to behave like this in this day and age. Do not think that every person with a disability cannot think for themselves. We won't be back, EVER
Tinnie Ma
05.03.2024
The Perfume Shop
Olivia was very helpful in sorting out my click and collect order when I was calling the shop. She has demonstrated 5 stars customer service and made the shop proud. When I was in the shop to collect my order today at noon there was another girl whom I didn’t manage to catch her name. She is nice and polite as well! Enjoyed my experience in the shop :)
N Stoker
02.03.2024
The Perfume Shop
myself and my daughter shopped here today and I was well impressed with customer service by Jordan he is a credit to the store and company, very well looked after. You don't get that level of service from many places anymore, keep doing a great job Jordan and thanks again.
Judith Carroll
01.03.2024
The Perfume Shop
Lovely helpful staff
Tony Pummell
28.02.2024
The Perfume Shop
Excellent choices ,good value
Donny Shapiro
25.02.2024
The Perfume Shop
I came to the perfume shop and got amazing help from Adam he has been a great help with variety of choices for me and my misses and gave me plenty of testers of the products and he made sure we come back again thank you Adam you’ve been amazing
Prafull sharma
20.12.2023
The Perfume Shop
AVOID THIS STORE IF POSSIBLE.I agree with the reviews given by other people for this particular store for the behaviour from staff. We the customer enter the shop for buying a product on the basis of smell and atmosphere but we are greeted by arrogance and rudeness.It feels so unwelcoming when you are told about the price of each product before you even smell it. This retail chain needs to train its employees on customer service.
R Dx
19.12.2023
The Perfume Shop
Very bad customer service..went last Friday..girl wasn't interested in selling anything ..
Noreen Ashraf
18.12.2023
The Perfume Shop
I would give no stars if I could, disgusting service. I spent £400 in the upper metro centre store and the service I received from a girl who seemed to be in a managerial position was unacceptable. She even made a point of telling me that they store had closed an I was still there. Horrible service. I will be contacting the head office also.
Ray Mohd
17.12.2023
The Perfume Shop
Very friendly staff good offers
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Map
257 28 Redpath Way, Metrocentre, Gateshead NE11 9HX
The Perfume Shop