Vent-Axia
22 Reviews
- Friday8 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5 PM
- Tuesday8 AM–5 PM
- Wednesday8 AM–5 PM
- Thursday8 AM–5 PM
About the Business
Vent-Axia - Ventilation, Heating, Hygiene and Cooling | Since 1936, Vent-Axia has been manufacturing a large range of efficient ventilation products helping improve indoor air quality in homes & commercial buildings.
Contacts
Website
Call Us
+443448560590
Fleming Way, Crawley RH10 9YX
Hours
- Friday8 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5 PM
- Tuesday8 AM–5 PM
- Wednesday8 AM–5 PM
- Thursday8 AM–5 PM
Features
- Debit cards
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Gurj KATT
06.03.2024
Vent-Axia
Poor customer service. They did give me advice. And that advice was _ To go and speak to another company about there products.What a bunch of plums. VENT AXIA get a grip of your business. Poor CS will hurt your business and reputation.
Chris Boshoff
18.02.2024
Vent-Axia
Really pathetic unusable app on apple iphone. It was already unstable and one had to get an android to start the setup; however, the new app has rendered the configuration of my supposed smart ventilation unit to be impossible. The sentences in the app fall off the screen so you can’t read what you are adjusting. The settings themselves are vague. The dark text is also on a dark background. Who on earth would design software like this? We are unable to optimally configure and control our unit. Advice: please look into1) quality control2) customer centered design3) UX design
Oliver Devaux
10.02.2024
Vent-Axia
I purchased a fan and paid for it to be installed by an electrician on a house with a full re-wire. The electrician found when the switch live was connected, it would short the circuit. He left it installed but explained that it's faulty. I contacted the seller, who said I'd need to have it un-installed, sent back to them, refunded and a new one sent out and re-installed. The cost of the two electrician's visits would be more than the cost of the fan.So I contacted Vent-Axia who said go back to the supplier.Both the supplier and manufacturer were really unhelpful.
Mark Simms
07.02.2024
Vent-Axia
Shower enclosure light / timer / extractor stopped working after years of use.Couple of phone calls and a replacement extract fan and timer was supplied, really good service - thank you
billy bob
12.01.2024
Vent-Axia
really unhelpful
Abc Abc
20.12.2023
Vent-Axia
Really bad. Have been trying to book in a service for weeks and they don't answer the phone. I eventually got through and was told that someone would be in contact in the next week to book in the service - 2 weeks later & no contact. I've phoned to chase a few times over the last few days and it just rings out, I had a reply to an email but this didn't make sense and I'm no closer to booking in a service. £180 they want to charge.
guntars zeivots
19.12.2023
Vent-Axia
Great company
Super KK
19.12.2023
Vent-Axia
Installed their unit less than a year ago. At first, it's fine but it started to have loud noise several months after installation. We asked them for support but they need us to provide further details. After providing the information they need, they still refuse to come to check the unit. Though it is still under warranty, they need to charge £120 for a visit!Bad product and service! Avoid this company at all cost!!
Liudmyla Humen
18.12.2023
Vent-Axia
Had a chance to work in this company. I will say that I have met people who allow themselves to be humiliated and discriminated on territorial/linguistic grounds. I believe that the approach of the staff should be much more loyal and professional
Add Review
Map
Fleming Way, Crawley RH10 9YX
Vent-Axia